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For Companies At a Glance
- Tasks: Manage a luxury residential building, ensuring top-notch service and operations.
- Company: Join a prestigious Property & Asset Management firm in Central London.
- Benefits: Enjoy a competitive salary of £50,000pa and a Monday to Friday work schedule.
- Why this job: Be part of a dynamic team focused on exceptional customer experience and community engagement.
- Qualifications: 3+ years in property management with strong communication and interpersonal skills required.
- Other info: No weekend work needed; perfect for maintaining work-life balance.
The predicted salary is between 50000 - 70000 £ per year.
Dove & Hawk are working in partnership with a high-end residential Property & Asset Management firm in Central London. They are currently in the process of hiring a Residential Building/Estate Manager for their property in South Kensington, Central London. The role itself would suit someone with 3+ years' experience working within a similar role who has experience working with HNWI who occupy property in the Prime market of Central London.
Duties/Functions of the Role:
- Overseeing all aspects of the building operations, including front desk, communal housekeeping, maintenance, and residential service for a 52 property block and gardens.
- Creating and maintaining a positive work environment, fostering a culture of exceptional customer experience, attention to detail and collaborative teamwork.
- Developing and implementing strategies to achieve targets and profitability goals.
- Monitoring and analysing financial performance, budgets, and expenses.
- Ensuring strict compliance with health, safety, and licensing regulations.
- Regularly conducting building inspections to maintain cleanliness, safety, and quality standards.
- Handling residential enquiries, comments, and complaints in a professional and timely manner.
- Recruiting, training, managing & supporting 11 on-site employees.
- Collaborating with other teams within the business to maximise occupancy and profits.
- Fostering strong relationships with residents, vendors, and partners.
- Staying updated on industry trends, community activities and best practices to continuously improve resident experience.
Requirements of the role:
- At least 3+ years prior experience working in a similar Residential Building Manager/Estate Manager role.
- Excellent communication skills (both written and verbal).
- A strong understanding of property management practices & regulations.
- Exceptional interpersonal skills.
- A proven track record of connecting, understanding and responding with empathy & professionalism with HNWI.
- IOSH Qualification (preferred but not essential).
- NEBOSH Qualification (preferred but not essential).
Salary Budgets: £50,000pa + Benefits
Required Working Hours: Monday to Friday 9am-5pm (No weekend cover required)
If you are a Residential Building Manager/Estate Manager looking to join a professional brand in the Prime property market of Central London; apply now or contact Matthew Squirrell at Dove & Hawk quoting vacancy reference: 11055.
Estate Manager employer: Dove & Hawk
Contact Detail:
Dove & Hawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Manager
✨Tip Number 1
Network with professionals in the property management sector, especially those who have experience with high-net-worth individuals (HNWI). Attend industry events or join relevant online forums to connect with others and learn about potential job openings.
✨Tip Number 2
Research the specific property management firm you’re applying to. Understanding their values, recent projects, and company culture can help you tailor your approach and demonstrate your genuine interest during any interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, particularly how you've managed teams and handled resident relations. Highlight any successful strategies you've implemented that improved service quality or operational efficiency.
✨Tip Number 4
Stay updated on the latest trends in property management and regulations. Being knowledgeable about current best practices will not only impress your interviewers but also show that you are proactive and committed to continuous improvement.
We think you need these skills to ace Estate Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in property management, especially any roles where you've worked with high net worth individuals. Use specific examples to demonstrate your skills in overseeing building operations and managing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the property management industry. Mention your understanding of the unique needs of residents in high-end properties and how you can contribute to creating a positive living environment.
Highlight Relevant Qualifications: If you have any qualifications like IOSH or NEBOSH, be sure to mention them prominently in your application. Even if they are not essential, they can set you apart from other candidates.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively handled resident enquiries and complaints in previous positions. This will demonstrate your interpersonal skills and professionalism.
How to prepare for a job interview at Dove & Hawk
✨Showcase Your Experience
Make sure to highlight your 3+ years of experience in a similar role. Be prepared to discuss specific examples of how you've successfully managed building operations and dealt with high-net-worth individuals.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to discuss how you've effectively handled resident enquiries and complaints in the past.
✨Understand Financial Management
Brush up on your knowledge of financial performance, budgets, and expenses. Be ready to explain how you've monitored and analysed these aspects in previous roles to achieve profitability goals.
✨Emphasise Team Collaboration
This role requires fostering a positive work environment and collaborating with various teams. Share examples of how you've built strong relationships with colleagues and residents to enhance service delivery.
