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- Tasks: Manage daily operations of a luxury residential building and lead a team of 11 staff.
- Company: Join a prestigious Property & Asset Management company in Central London.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive work environment.
- Why this job: Be part of a high-end community, enhancing resident experiences in a vibrant area.
- Qualifications: 3+ years in estate management, strong communication skills, and experience with high-net-worth individuals.
- Other info: No weekend work required; perfect for work-life balance.
The predicted salary is between 50000 - 52000 £ per year.
Dove & Hawk are partnering with a prestigious Property & Asset Management company based in Central London to recruit an experienced Residential Building/Estate Manager. This opportunity is based at a high-end residential development in South Kensington and is ideal for a professional with 3+ years of experience in a similar role, particularly someone familiar with servicing high-net-worth individuals (HNWI) in Prime Central London.
Key Responsibilities:
- Manage all aspects of daily building operations, including front desk, communal cleaning, maintenance, and resident services for a 52-unit property with gardens.
- Foster a positive working environment that emphasizes exceptional service, attention to detail, and strong team collaboration.
- Develop and execute operational strategies to meet performance and profitability goals.
- Monitor financial metrics, budgets, and expenditures to ensure fiscal health.
- Maintain full compliance with health, safety, and licensing regulations.
- Conduct routine inspections to uphold high standards of cleanliness, safety, and presentation.
- Handle resident queries, feedback, and complaints with professionalism and efficiency.
- Lead, train, and support an on-site team of 11 staff members.
- Collaborate across departments to maximize occupancy and revenue.
- Build and maintain strong relationships with residents, service providers, and partners.
- Stay informed on industry developments, community trends, and best practices to enhance the resident experience.
Candidate Requirements:
- Minimum of 3 years’ experience in a similar Estate/Building Manager position.
- Outstanding written and verbal communication skills.
- Solid understanding of residential property management principles and regulations.
- Excellent interpersonal and relationship management skills.
- Proven ability to engage and support HNWI with discretion and professionalism.
- IOSH or NEBOSH certification is advantageous, though not essential.
Salary & Hours:
- £50,000–£52,000 per annum + benefits
- Monday to Friday, 9am–5pm (no weekend work required)
If you’re an experienced Residential Building or Estate Manager seeking a new challenge within the Prime Central London market, apply now or contact Matthew Squirrell at Dove & Hawk quoting reference: 11055.
Contact Detail:
Dove & Hawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Manager
✨Tip Number 1
Network with professionals in the property management sector, especially those who have experience with high-net-worth individuals. Attend industry events or join relevant online forums to connect with others and gain insights into the role.
✨Tip Number 2
Familiarise yourself with the specific needs and expectations of residents in high-end properties. Understanding their lifestyle and preferences can help you tailor your approach during interviews and demonstrate your suitability for the role.
✨Tip Number 3
Research the company’s values and recent projects. Being knowledgeable about their operations and demonstrating how your experience aligns with their goals can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your leadership style and how you manage teams effectively. Highlighting your ability to foster a positive working environment and handle resident queries professionally will resonate well with the hiring team.
We think you need these skills to ace Estate Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in estate or building management. Focus on your achievements, particularly those that demonstrate your ability to manage high-end residential properties and work with high-net-worth individuals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the specific needs of high-net-worth clients. Mention your experience in managing teams and your commitment to exceptional service.
Highlight Relevant Skills: In your application, emphasise your communication skills, relationship management abilities, and any certifications like IOSH or NEBOSH. These are crucial for the role and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an Estate Manager.
How to prepare for a job interview at Dove & Hawk
✨Showcase Your Experience
Make sure to highlight your 3+ years of experience in estate or building management. Be prepared to discuss specific examples of how you've successfully managed operations, particularly in high-end residential settings.
✨Demonstrate Exceptional Communication Skills
Since the role involves interacting with high-net-worth individuals, it's crucial to exhibit outstanding written and verbal communication skills during the interview. Practice articulating your thoughts clearly and professionally.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding resident complaints or operational challenges. Think of scenarios from your past experience where you effectively handled such situations.
✨Research the Company and Industry Trends
Familiarise yourself with the property management company and current trends in the residential market. This knowledge will help you engage in meaningful discussions and demonstrate your commitment to staying informed.
