At a Glance
- Tasks: Manage a portfolio of residential properties and deliver exceptional customer service.
- Company: Join a thriving, supportive residential property business with a positive culture.
- Benefits: Competitive salary, annual bonus, hybrid working, and extensive benefits package.
- Other info: Full support for professional qualifications and regular social events.
- Why this job: Be part of a friendly team with genuine opportunities for career progression.
- Qualifications: Minimum two years' experience in property management and excellent communication skills.
Are you an experienced Property Manager looking to join a thriving, supportive and highly successful residential property business? If you have a passion for residential property management, delivering exceptional customer service and building strong relationships with landlords and tenants, we'd love to hear from you.
This is a fantastic opportunity to join a busy, friendly office with a genuinely positive culture. You'll be part of a collaborative team that enjoys regular social events, charity initiatives and a lively, supportive working environment, with excellent career development and professional qualifications fully supported.
As a Property Manager, you'll be responsible for managing a portfolio of approximately 80–120 residential properties, delivering a first-class lettings property management and tenancy management service from start to finish. You will be the main point of contact for both landlords and tenants, ensuring every tenancy is managed professionally, efficiently and with outstanding customer care.
Your responsibilities will include:
- Managing a portfolio of 80–120 residential properties.
- Providing professional AST property management throughout the tenancy.
- Acting as the primary liaison between landlords and tenants.
- Coordinating move-ins and arranging inventories.
- Managing all aspects of tenancy management, ensuring compliance and a smooth customer experience.
- Handling maintenance requests promptly and efficiently.
- Liaising with contractors and arranging repairs and maintenance works.
- Keeping landlords and tenants fully updated throughout the tenancy.
- Delivering exceptional levels of customer service at every stage.
- Speaking confidently on the telephone and building strong relationships with customers.
We're looking for an experienced Property Manager with at least two years' experience in residential lettings, lettings property management, AST property management or tenancy management. You'll be organised, proactive and enjoy building relationships with both landlords and tenants.
You'll also have:
- A minimum of two years' experience in a similar Property Manager role.
- Excellent customer service and communication skills.
- Confident telephone manner with the ability to communicate clearly and professionally.
- Strong organisational skills with the ability to manage multiple priorities.
- ARLA Propertymark or NAEA qualification is desirable.
If you're not already qualified, you'll be willing to study towards ARLA or NAEA qualifications, with full support provided by the company.
What's on Offer?
- £32,000–£35,000 basic salary.
- £3,000 annual bonus.
- Extensive benefits package.
- Hybrid working after successful completion of the initial six months (3 days office / 2 days home).
- Full support to gain ARLA or NAEA qualifications.
- A vibrant, modern office with a friendly, sociable team.
- Regular company social events and charity initiatives.
- Genuine opportunities for career progression within a growing residential property business.
If you're an experienced Property Manager who enjoys tenancy management, AST property management and delivering outstanding service within the residential sector, we'd love to hear from you.
Property Manager in City of London employer: Dove & Hawk
Dove & Hawk is an exceptional employer that values its employees by fostering a collaborative and supportive work culture in Swansea. With a focus on professional growth, the company offers ample opportunities for career advancement while managing a diverse portfolio of over 2000 units. The hybrid work model provides flexibility, making it an ideal workplace for those seeking a meaningful and rewarding career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in City of London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Dove & Hawk.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Dove & Hawk? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Dove & Hawk's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager in City of London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager role at Dove & Hawk, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Dove & Hawk
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Dove & Hawk operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Dove & Hawk. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Dove & Hawk.
