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- Tasks: Support leasing teams in creating an exceptional customer experience and managing tenancy progression.
- Company: Rapidly growing operator of Build to Rent homes with a focus on innovation.
- Benefits: Competitive salary, 25 days leave, wellness support, and regular team socials.
- Why this job: Join a dynamic team and make a real impact in the property sector.
- Qualifications: Strong attention to detail, organisation skills, and proficiency in Microsoft Office.
- Other info: Opportunity for career growth and training provided for systems and legislation.
The predicted salary is between 24000 - 36000 £ per year.
Lettings Administrator – Birmingham - £28,000 - £30,000 + 10% Discretionary Bonus
My client, a market leading and rapidly growing operator of Build to Rent homes, is looking for a driven Lettings Administrator to join their centralised admin team based in Birmingham. You’ll support leasing teams across the UK in creating a best-in-class customer experience, driving innovation and elevating the resident experience.
Responsibilities:
- Tenancy progression for any pending move ins - including referencing checks, serving of documents, issuing contracts, right to rent checks, direct debit set ups and collecting initial rent payments.
- Rent increase administration across all assets, serving S13 notices and system management.
- Super user of sales and PM systems (training will be provided).
- Legislation advisory support for on-site leasing teams – key contact within the business for all teams (training will be provided).
- Auditing as required, to ensure leasing compliance.
- Data analysis.
- Supporting the implementation of leasing strategies.
- Any other duties as required.
Requirements:
- Strong attention to detail and organisation.
- Experience with MRI/Hubspot an advantage.
- Friendly, professional, and solutions focused.
- Calm under pressure, with high standards of integrity.
- Proficient in Microsoft Office – especially Excel.
- Able to handle a busy workload and meet deadlines.
- Confident, proactive, and able to work independently.
25 days annual leave + bank holidays
Employee benefits platform with discounts
Wellness support (mental health services, digital GP access)
Regular team socials
Working Hours: Monday to Friday 9:00am – 5:30pm, 1 in every 3 Saturdays with the Friday off in lieu.
For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment.
BTR Leasing Administrator in Birmingham employer: Dove & Hawk
Contact Detail:
Dove & Hawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BTR Leasing Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace BTR Leasing Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your attention to detail and organisation, as these are key for the Lettings Administrator role.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and explain why you're the perfect fit for the team. Mention your proactive approach and how you can contribute to creating a best-in-class customer experience.
Showcase Relevant Experience: If you've worked with systems like MRI or Hubspot, make sure to mention it! Even if you haven't, emphasise your proficiency in Microsoft Office and any relevant administrative experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status.
How to prepare for a job interview at Dove & Hawk
✨Know Your Stuff
Make sure you understand the role of a Lettings Administrator inside out. Familiarise yourself with tenancy progression, referencing checks, and the importance of compliance. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong attention to detail and organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you kept everything on track, especially under pressure.
✨Be Friendly and Professional
The company values a friendly and solutions-focused approach. During the interview, be personable and approachable. Practice your communication skills so you can convey your ideas clearly and confidently, making a great impression on your potential future colleagues.
✨Prepare for Questions on Legislation
Brush up on relevant legislation related to lettings and property management. Be ready to discuss how you would support on-site leasing teams with compliance and any challenges they might face. This shows that you’re proactive and knowledgeable about the industry.
