Lettings Coordinator - Sutton - £24,000 Base Salary + Commission & 10% Discretionary Bonus
Our client, a globally established Real Estate Agency, are currently seeking an experienced Lettings Coordinator to facilitate all New Lets and Rent Increases for 166 Built to Rent apartments.
Responsibilities:
- To act as first point of contact for new letting applications, responding in a timely manner to all new enquiries.
- Achieving client set KPI's and targets.
- Arranging and conducting property viewings.
- Negotiating and processing offers.
- Completing applicant vetting and deal administration as appropriate including ID Checks and Right to Rent.
- Negotiating and managing rent increases.
- Working alongside the lettings managers to develop strategy and incentives.
- Working alongside central Tenancy Progression team to complete deals.
- Provide required lettings data for commentary for centralised reporting.
- Regularly updating property advertisements on portals and social media appropriate
- Performing pre void inspection reporting to property management team on presentation and condition of apartments.
- Arranging void works including but not limited to inventories, cleans and light maintenance.
- Prioritise customer service, ensuring residents and applicants have the best possible experience, and become our ambassadors.
- Support resident events and activities.
- Responding to additional resident queries and concerns where required.
- Meet and greet with new tenants, providing keys, new tenancy information and apartment orientation tours and pre -arranging check in reporting.
Requirements:
- Proven experience in Lettings Negotiation/Management (BTR preferred but not essential)
- Up to date knowledge of appropriate Regulation and Legislation
- Excellent written and spoken etiquette
- Common sense approach
- Ability to think on their feet and make considered decisions
- Outgoing, warm and friendly personality
- Organised, meticulous, tenacious
- IT literate and social media savvy
Working Hours:
30 hours a week, flexibility on hours and days
Salary:
£24,000 Base + Commission of up to £10k based on KPIs & 10% discretionary bonus
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Lettings Coordinator employer: Dove & Hawk, incorporated
Join a leading property company in the heart of Canary Wharf, where you will thrive in a dynamic and supportive work culture that values collaboration and innovation. With a focus on employee growth, this role offers a unique opportunity to engage with a diverse portfolio while enjoying a hybrid working model that promotes work-life balance. Benefit from competitive remuneration and the chance to make a meaningful impact in the commercial real estate sector during your 12-month contract.
