Lettings Coordinator - Sutton - £24,000 Base Salary + Commission & 10% Discretionary Bonus
Our client, a globally established Real Estate Agency, are currently seeking an experienced Lettings Coordinator to facilitate all New Lets and Rent Increases for 166 Built to Rent apartments.
Responsibilities:
To act as first point of contact for new letting applications, responding in a timely manner to all new enquiries.
Achieving client set KPI's and targets.
Arranging and conducting property viewings.
Negotiating and processing offers.
Completing applicant vetting and deal administration as appropriate including ID Checks and Right to Rent.
Negotiating and managing rent increases.
Working alongside the lettings managers to develop strategy and incentives.
Working alongside central Tenancy Progression team to complete deals.
Provide required lettings data for commentary for centralised reporting.
Regularly updating property advertisements on portals and social media appropriate
Performing pre void inspection reporting to property management team on presentation and condition of apartments.
Arranging void works including but not limited to inventories, cleans and light maintenance.
Prioritise customer service, ensuring residents and applicants have the best possible experience, and become our ambassadors.
Support resident events and activities.
Responding to additional resident queries and concerns where required.
Meet and greet with new tenants, providing keys, new tenancy information and apartment orientation tours and pre -arranging check in reporting.
Requirements:
Proven experience in Lettings Negotiation/Management (BTR preferred but not essential)
Up to date knowledge of appropriate Regulation and Legislation
Excellent written and spoken etiquette
Common sense approach
Ability to think on their feet and make considered decisions
Outgoing, warm and friendly personality
Organised, meticulous, tenacious
IT literate and social media savvy
Working Hours: 30 hours a week, flexibility on hours and days
Salary: £24,000 Base + Commission of up to £10k ...
Lettings Coordinator employer: Dove & Hawk Careers
As a leading housing provider, our client offers a dynamic work environment where teamwork and collaboration are at the forefront. Employees benefit from comprehensive training and continuous professional development opportunities, fostering personal growth and career advancement. With a strong commitment to high service standards and community engagement, this role not only provides meaningful work but also the chance to make a real difference in people's lives.
