Client Servicing Adviser

6 days ago Be among the first 25 applicants

Ranked as one of the Top 100 Financial Advisers in the country with the FT Adviser Top 100 for five consecutive years to 2024.

At Douglas Steers and Company, we are dedicated to helping our clients achieve their financial goals through expert advice, strategic planning, and personalised financial solutions. We pride ourselves on fostering a collaborative and supportive environment, valuing every team member’s contribution while promoting continuous professional development.

Position Overview:

We are seeking a qualified individual to join our team as a Financial Adviser Assistant. You will play a crucial role in supporting the Senior Adviser by managing day-to-day administrative tasks, assisting with client enquiries, and helping prepare financial reports and recommendations. You will be working closely with clients and internal teams, ensuring that our high standards of service and compliance are maintained at all times. A sound knowledge of services such as investments, taxation, and retirement planning is essential. This is an exciting opportunity to join our firm as the business rapidly expands.

Basic Salary from £40,000

Key Responsibilities will include but are not limited to:

• Assist with the preparation and organisation of client files and onboarding administration for new clients
• Support financial adviser with research, analysis, and product comparisons to recommend suitable options
• Liaise with product providers to obtain relevant client policy details and information
• Ensure electronic client files are maintained and kept up to date
• Assist in maintaining a high standard of file organisation and documentation
• Prepare client valuations, illustrations, and review reports as required
• Conduct fund research to support client recommendations
• Compile detailed Suitability Reports to ensure alignment with client needs
• Ensure all client files remain compliant with relevant regulations and standards
• Manage cases through to completion, ensuring all tasks are executed efficiently and to a high standard
• Attending annual review meetings

About You:

• Proven experience in financial planning or a related field (essential)
• CII Level 4 Diploma (essential)
• Excellent understanding of the FCA and how a financial services firm operates
• Exceptional communication, interpersonal, and client-facing skills
• Strong analytical abilities and attention to detail, with the capacity to handle complex financial data
• Ability to work independently and manage multiple clients and projects effectively
• Proficiency in Microsoft Office Suite and Outlook

What next?

If you are passionate about helping individuals and families achieve their financial goals and have the skills and experience to deliver exceptional financial planning services, please attach a covering letter and CV to apply!

Douglas Steers & Company is an equal opportunity employer and is committed to fostering an inclusive, diverse, and respectful work environment for all employees.

Seniority level

Entry level

Employment type

Full-time

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