Dementia Services Team Leader #1193 in Stoke-on-Trent

Are you passionate about supporting people living with dementia and their carers?

We’re expanding our Dementia Services team at Dougie Mac and are looking for a compassionate Dementia Services Team Leader to lead our growing carer support services.

About the Role

You’ll work directly with people affected by dementia and their carers, providing effective leadership, guidance and support to the Dementia Services team. You’ll be responsible for line managing the Dementia Carer Support Team and ensuring the delivery of safe, compassionate and person-centred care that meets the individual needs of people living with dementia and their families and carers.

You’ll oversee service delivery, staff performance, resource allocation and quality assurance, ensuring services remain responsive, efficient and aligned with organisational and regulatory standards. You’ll also contribute to service improvement and innovation, identifying opportunities to enhance the experience of those accessing Dementia Services while promoting a positive, supportive and high-performing team culture.

Key Responsibilities

• Take responsibility for the efficient, effective and economic delivery of assigned services.
• Identify and lead on key projects to enhance the offer of Dementia Services to those living with dementia and their carers across North Staffordshire and Stoke-on-Trent.
• Ensure ongoing development and delivery of person-centred care to enhance service user and carer experience, whilst maintaining service quality and viability.
• Monitor service delivery against key performance indicators in line with contractual and organisational requirements.

Why Join Dougie Mac?

At Dougie Mac, we care deeply about the people who make our work possible. Whatever your role, you’ll be part of a supportive, values-led organisation where everyone is encouraged to grow, contribute, and make a real difference.

As a Dougie Mac employee, you’ll benefit from:

🌴 35 days of annual leave, rising with length of service
🔄 Options to buy and sell annual leave
🏥 Hospice-paid Healthcare Cash Plan
💰 Competitive Pension Scheme
✅ DBS paid for by the hospice
📚 Learning & Development opportunities

🚗 Free on-site parking

✨ Join us and be part of a local charity that puts people at the heart of everything we do. ✨

Salary: Circa £28,000 per annum

Hours: 37.5 hours a week (Monday – Friday, 8:30am – 4:30pm)

Applications close: Sunday 1st November 2026

Interviews: w/c 9th November 2026

📩 How to Apply
Please complete the application form in full, paying particular attention to your personal statement. This should clearly demonstrate how you meet the criteria in the job description and person specification. See the Recruitment Process Document for more information.

📞 For more information, please contact:
Paul Webster – Dementia Services Manager
📧 paulwebster@dmhospice.org.uk ¦ 📱 01782 344300

Applicants must have the right to work in the UK. Sponsorship is not provided.

We reserve the right to close this vacancy and interview early, in the event of a large number of applications.

Job Description & Person Specification below - Please note, our shortlisting process is based on these documents. In accordance with our safer recruitment policy CV’s alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.

At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.

To find out more information click here.