At a Glance
- Tasks: Support patients with personal care and provide emotional support in a compassionate environment.
- Company: Join Dougie Mac, a caring charity dedicated to palliative and end-of-life care.
- Benefits: Enjoy 35 days annual leave, healthcare cash plan, and learning opportunities.
- Other info: 12-month apprenticeship with potential for permanent position upon completion.
- Why this job: Make a real difference in patients' lives while developing your healthcare career.
- Qualifications: GCSEs in Maths and English or equivalent; compassion and teamwork skills required.
The predicted salary is between 15642 - 15642 € per year.
A new and exciting opportunity has become available for a Healthcare Support Worker Apprentice to join our Inpatient Services team. Our people make the difference to all we achieve, and you could be part of this terrific organisation. At Dougie Mac, we provide compassionate, specialist palliative and end of life care to patients and their families, supporting our local community when it matters most.
Working as part of our friendly multidisciplinary team, you’ll be responsible for supporting patients nearing the end of their lives, ensuring their care is compassionate, respectful and dignified. This role requires kindness, resilience and a genuine passion for helping others in a sensitive and rewarding environment. You will benefit from a 12-month apprenticeship with 20% protected learning time, studying towards a Level 2 Diploma in Health and Social Care with Newcastle-under-Lyme College. There may also be the opportunity to secure a permanent position upon successful completion of the apprenticeship.
Key Responsibilities- Support patients with personal care needs such as washing, dressing, feeding and toileting
- Monitor patient comfort and report any changes to the clinical team
- Provide emotional support to patients and their families during difficult times
- Maintain accurate and confidential patient records
- Work collaboratively with nurses and the wider multidisciplinary team
- Ensure dignity, respect and compassion are at the heart of all care provided
- Participate in training and development as part of the apprenticeship programme
About You
We are looking for someone who is compassionate, motivated and eager to develop a career in healthcare.
- GCSE grades A*–D (9–3) in Maths and English (or equivalent Functional Skills Level 1–2)
- A passion for developing new skills and knowledge
- Good written and verbal communication skills
- A caring and compassionate nature
- A desire to support people who are living with a life-limiting illness
- Ability to work as part of a team
- Willingness to work flexibly, including shifts, weekends and bank holidays
Why Join Dougie Mac?
At Dougie Mac, we care deeply about the people who make our work possible. Whatever your role, you’ll be part of a supportive, values-led organisation where everyone is encouraged to grow, contribute, and make a real difference.
As a Dougie Mac employee, you’ll benefit from:
- 35 days of annual leave, rising with length of service
- Options to buy and sell annual leave
- Hospice-paid Healthcare Cash Plan
- Competitive Pension Scheme
- DBS paid for by the hospice
- Learning & Development opportunities
- Free on-site parking
Join us and be part of a local charity that puts people at the heart of everything we do.
Salary: £15,642.90 (+antisocial pay)
Hours: 37.5 hr per week working Mon to Sun - 7.5 hour shifts on days. (Nights may be required at 9hrs per shift)
Applications close: Sunday 31st May 2026
Interviews: 9/6/26
How to Apply
Please complete the application form in full, paying particular attention to your personal statement. This should clearly demonstrate how you meet the criteria in the job description and person specification.
For more information, please contact: Kath Marks – Ward Manager, kathmarks@dmhospice.org.uk, 01782 344300
Applicants must have the right to work in the UK. Sponsorship is not provided.
We reserve the right to close this vacancy and interview early, in the event of a large number of applications.
We are strongly committed to the Safeguarding of our adults and children.
Health Care Support Worker Apprentice #1146 employer: Douglas Macmillan Hospice
Dougie Mac is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive and values-led work environment. As a Healthcare Support Worker Apprentice, you will enjoy generous benefits such as 35 days of annual leave, a competitive pension scheme, and opportunities for professional growth through a structured apprenticeship programme. Join our compassionate team in North Staffordshire and make a meaningful impact in the lives of patients and their families during their most challenging times.
StudySmarter Expert Advice🤫
We think this is how you could land Health Care Support Worker Apprentice #1146
✨Tip Number 1
Get to know the organisation! Research Dougie Mac and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their compassionate team.
✨Tip Number 2
Practice your communication skills! Since this role involves supporting patients and their families, being able to express empathy and understanding is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any open days or events. This can give you insider knowledge about the workplace culture and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Dougie Mac and making a difference in healthcare.
We think you need these skills to ace Health Care Support Worker Apprentice #1146
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for healthcare and how you connect with our values of compassion and respect.
Tailor Your Personal Statement:Make sure your personal statement is spot on! Highlight how your experiences and skills match the job description. We’re looking for someone who’s eager to learn and grow, so show us why you’re the perfect fit for our team.
Check Your Spelling and Grammar:Before hitting that submit button, give your application a good proofread. Clear and correct writing shows us you care about the details, which is super important in healthcare. A little effort goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this amazing opportunity. Don’t miss out on joining our fantastic team!
How to prepare for a job interview at Douglas Macmillan Hospice
✨Show Your Compassion
In a role like this, compassion is key. Be prepared to share personal experiences or stories that highlight your caring nature. Think about times when you've supported someone in need, whether in a professional or personal setting.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Healthcare Support Worker Apprentice. Understand what it means to provide palliative care and how to support patients and their families. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Demonstrate Team Spirit
This role involves working closely with a multidisciplinary team. Be ready to discuss your experience working in teams, how you handle conflicts, and your approach to collaboration. Highlight any examples where teamwork led to positive outcomes.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the apprenticeship programme, the team dynamics, or the organisation's values. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
