At a Glance
- Tasks: Support a vibrant community space by assisting visitors and delivering engaging activities.
- Company: Join Douglas City Council, dedicated to fairness and collaboration in public service.
- Benefits: Competitive pay, flexible hours, and the chance to make a difference in your community.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a friendly team that promotes reading, learning, and creativity for all ages.
- Qualifications: 3 GCSEs including English, customer service experience, and excellent communication skills.
The predicted salary is between 29731 - 35225 £ per year.
We are seeking friendly, enthusiastic, and customer-focused individuals to join our library team. This is an exciting opportunity to help support a welcoming community space that promotes reading, learning, creativity, and inclusion for people of all ages.
As a Library Assistant, you must be able to deliver excellent customer service, support visitors with enquiries and library services, and assist in the delivery of a wide range of activities and community events.
If you meet the essential criteria, as per the job description, then we would love to hear from you. In order to apply for this role, please do so by completing an online application using the Job Train portal. Please contact the HR Section if you require further information. The closing date for the receipt of completed applications is Thursday, 4th June 2026.
Douglas City Council is committed to recruiting a diverse and highly talented workforce representative of our City and are committed to ensuring the recruitment and selection process is inclusive and accessible to all. We encourage applications from people of all backgrounds and aim to have a workforce that represents the City we serve.
About You
Douglas City Council is committed to providing high-quality public services across our community. We are dedicated to fairness, collaboration, and delivering outcomes that benefit the people of Douglas.
PERSON SPECIFICATION
- Essential
- 3 GCSE’s, including English, Grade C or above or equivalent
- Sufficient library or customer service experience
- Excellent communication skills
- Ability to deal with the public in a positive, friendly and courteous manner
- Ability to carry out clerical duties effectively and accurately including handling and reconciling small sums of money
- Ability to deliver excellent levels of customer service at all times and deal with complaints in a positive and constructive manner
- Ability to use computers in carrying out library related duties
- Highly self‑motivated, proactive with a ’can‑do’ attitude
- Ability to work with minimal supervision
- A commitment to team working and a flexible approach to working patterns which includes Saturday working
- Desirable
- Knowledge of the operations and functions of a local authority
- Political sensitivity
Library Assistant (Part Time) employer: Douglas City Council
Douglas City Council is an excellent employer that values diversity and inclusivity, providing a supportive work environment for its library team. With a commitment to high-quality public services, employees benefit from opportunities for personal growth and development while contributing to a community-focused space that promotes learning and creativity. The part-time Library Assistant role offers a chance to engage with the public in a friendly atmosphere, making a meaningful impact on the lives of residents in Douglas.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant (Part Time)
✨Tip Number 1
Get to know the library and its community! Before your interview, spend some time in the library, chat with staff and visitors, and understand the services they offer. This will help you show your enthusiasm and knowledge during the interview.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories in your interview to demonstrate your friendly and helpful nature.
✨Tip Number 3
Show off your teamwork spirit! Libraries thrive on collaboration, so be prepared to discuss how you’ve worked well in teams before. Highlight your flexibility and willingness to pitch in wherever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our library team. Good luck!
We think you need these skills to ace Library Assistant (Part Time)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for libraries and community service shine through. We want to see how excited you are about supporting a welcoming space for everyone!
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or library settings. We’re looking for friendly folks who can handle enquiries with ease, so share those stories that showcase your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for our team.
Apply Online:Don’t forget to submit your application through our Job Train portal! It’s the easiest way for us to receive your details, and we can’t wait to read what you’ve got to say.
How to prepare for a job interview at Douglas City Council
✨Know Your Library Stuff
Familiarise yourself with the library's services and community events. Being able to discuss specific programmes or initiatives during your interview shows genuine interest and helps you stand out.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you handled complaints positively or went the extra mile for a customer—these stories will resonate well with the interviewers.
✨Be Friendly and Approachable
As a Library Assistant, you'll be interacting with a diverse range of people. Practice being warm and engaging in your responses. A friendly demeanour can make a big difference in how you're perceived during the interview.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively. Share experiences where you contributed to a team effort or adapted to different working patterns. This shows that you're flexible and ready to support your colleagues.
