Housing Services & Customer Care Officer in Douglas

Housing Services & Customer Care Officer in Douglas

Douglas Full-Time No working from home possible
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At a Glance

  • Tasks: Provide exceptional customer service and support to residents in need.
  • Company: Douglas City Council, committed to community welfare and support.
  • Benefits: Mileage allowance, supportive work environment, and opportunities for personal growth.
  • Other info: Join a dedicated team focused on improving housing services.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: GCSEs in English and Maths, strong communication, and teamwork abilities.

Douglas City Council is seeking a Housing Officer to join the Housing & Property Team. The successful candidate will deliver outstanding customer service, demonstrate fairness and resilience, and support customers in challenging personal circumstances.

A full, clean driving licence is required, with mileage allowance as per employment terms. Essential criteria include GCSEs with English and Maths, strong communication skills, and ability to work in a team.

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Housing Services & Customer Care Officer in Douglas employer: Douglas City Council

Douglas City Council is an excellent employer, offering a supportive work culture that values inclusivity and diversity. Employees benefit from flexible working hours, allowing for a healthy work-life balance, and have opportunities for personal growth within the community-focused environment of Douglas. Join us to make a meaningful impact while enjoying the camaraderie of a dedicated team committed to serving our residents.

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Contact Details:

Douglas City Council Recruitment Team

We think you need these skills to ace Housing Services & Customer Care Officer in Douglas

Customer Service
Fairness
Resilience
Communication Skills
Teamwork
Driving Licence
GCSEs in English and Maths