At a Glance
- Tasks: Manage digital advertising accounts and drive client success through strategic insights.
- Company: Dynamic digital advertising firm focused on growth and innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Collaborative environment with a focus on personal and career growth.
- Why this job: Join a vibrant team and make a real impact in the digital advertising space.
- Qualifications: 2-4 years in account management with a passion for online advertising.
The predicted salary is between 35000 - 42000 £ per year.
Requirements
- 2-4+ years of experience in Account Management or Customer Success with a deep understanding of the online advertising industry.
- Highly organised with a strong attention to detail, a commitment to excellence, and a proactive, positive approach.
- Proficient in Microsoft Office (Excel and PowerPoint) and Google Workspace applications (Google Slides/Sheets).
- Demonstrated ability to manage multiple accounts simultaneously while maintaining high service standards.
- Experience with programmatic advertising platforms, measurement solutions, or verification technologies is highly desirable.
- Fluent English both written and spoken to a business level is required.
What the job involves
- The Account Manager role is designed for an experienced professional with a proven track record in digital advertising, whether from agency, publisher, or technology vendor backgrounds.
- This role combines strategic account management with commercial growth responsibilities.
- The Account Manager is responsible for servicing all aspects of customer accounts and relationships.
- The AM will oversee campaign setup, maintenance, and troubleshooting for a large portfolio of accounts, ensuring operational excellence.
- The AM will work closely and collaboratively with the Sales, Implementation, Product, Engineering, and Finance teams to deliver world-class customer service and solutions to the market.
- The Account Manager plays an integral role in recommending and implementing strategies for driving ongoing client product needs and will be responsible for educating customers about DoubleVerify’s platform; Pinnacle and how products can be leveraged to meet their goals and objectives.
- Own end to end client relationship serving as the primary contact and trusted advisor.
- Conduct performance analysis and deliver actionable insights to optimise client outcomes.
- Develop account strategies that align client objectives with DV capabilities, identify and implement upsell and cross-sell opportunities.
- Contribute to Business Reviews showcasing performance insights, optimisation recommendations and strategic roadmap discussions.
- Support in driving adoptions for DV solutions across Social and Open Web Environments.
- Manage escalations and resolve technical or service issues, coordinating with internal teams as needed.
- Ensure all client deliverables meet quality standards and are completed within agreed SLAs.
- Regular client contact through status calls, office hours, QBRs in person and/or virtually.
- Identify potential churn risks and escalate immediately to the appropriate salesperson and your manager.
Growth-Focused Digital Advertising Account Manager employer: DoubleVerify
As a Growth-Focused Digital Advertising Account Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises employee development and collaboration. We offer competitive benefits, a culture of innovation, and opportunities for professional growth, all while being part of a team that values excellence and proactive engagement. Join us in our vibrant location, where your contributions will directly impact client success and drive meaningful results in the digital advertising landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Growth-Focused Digital Advertising Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital advertising space and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to someone looking for a Growth-Focused Digital Advertising Account Manager.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of programmatic advertising platforms and measurement solutions. Be ready to discuss how you've managed multiple accounts and delivered exceptional service in the past. Show us that you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t shy away from showcasing your analytical skills! Bring examples of performance analysis you've conducted and how your insights led to optimised outcomes. This will demonstrate your proactive approach and commitment to excellence, which we absolutely love.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives you a better chance to stand out. Remember, even if you don’t meet every single requirement, if you think you’ve got what it takes, go for it!
We think you need these skills to ace Growth-Focused Digital Advertising Account Manager
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 2-4+ years in Account Management or Customer Success. We want to see how your background in the online advertising industry makes you a perfect fit for this role!
Be Organised and Detail-Oriented:We love candidates who are highly organised and pay attention to detail. In your application, give examples of how you've managed multiple accounts while keeping everything running smoothly.
Demonstrate Your Skills:Proficiency in Microsoft Office and Google Workspace is key! Don’t forget to mention any experience you have with programmatic advertising platforms or measurement solutions to really stand out.
Apply Anyway!:Remember, if you think you have what it takes but don’t meet every single requirement, go ahead and apply through our website! We value potential and passion just as much as experience.
How to prepare for a job interview at DoubleVerify
✨Know Your Stuff
Make sure you brush up on the online advertising industry, especially programmatic advertising platforms and measurement solutions. Be ready to discuss your previous experiences in account management and how they relate to the role. This shows you’re not just a good fit but also genuinely interested in the field.
✨Showcase Your Organisational Skills
Since this role requires managing multiple accounts, be prepared to share examples of how you've successfully juggled various tasks in the past. Use specific instances where your attention to detail and organisational skills led to successful outcomes. This will demonstrate your proactive approach.
✨Be a Team Player
The Account Manager role involves collaboration with various teams. Highlight your experience working cross-functionally and how you’ve contributed to team success. Share stories that illustrate your ability to communicate effectively and resolve issues collaboratively.
✨Prepare for Performance Analysis
You’ll need to conduct performance analysis and deliver actionable insights. Brush up on how to present data clearly using Excel or Google Sheets. Think about how you can turn numbers into narratives that showcase your strategic thinking and problem-solving skills.
