At a Glance
- Tasks: Deliver excellent customer service and manage guest check-ins with warmth.
- Company: Join Klarent Hospitality, a leader in the hospitality industry.
- Benefits: Enjoy discounts, free meals, and access to leisure facilities.
- Other info: Great opportunities for growth in a friendly work environment.
- Why this job: Be part of a dynamic team and make guests feel welcome.
- Qualifications: Experience in reception roles and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
We have an exciting opportunity for a Night Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Previous experience in a receptionist or front-of-house role (hotel experience preferred)
- Ability to work independently and in a team
- Confident communicator
- Strong attention to detail and the ability to multi-task
- Confident using booking systems and Microsoft Office platforms
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Welcome and check-in late arrivals with warmth and efficiency
- Handle guest enquiries and issues promptly and professionally
- Complete nightly audit procedures and prepare reports for management
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Casual Night Receptionist in Southampton employer: Doubletree
Klarent Hospitality is an exceptional employer that fosters a vibrant and inclusive work culture, making it an ideal place for those looking to thrive in the hospitality industry. With fantastic benefits such as discounts on food and accommodation, free use of leisure facilities, and a commitment to employee growth through inspiring leadership, you will find a supportive environment that values your contributions and encourages professional development. Join us in creating memorable experiences for our guests while enjoying a rewarding career in a dynamic team setting.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Night Receptionist in Southampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Receptionist role.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your confidence and warmth shine through. Remember, they’re looking for someone who can create a welcoming atmosphere for guests.
✨Tip Number 3
Brush up on your booking systems knowledge! Familiarise yourself with common hotel management software and Microsoft Office tools. Being tech-savvy will definitely give you an edge over other candidates.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at Klarent Hospitality.
We think you need these skills to ace Casual Night Receptionist in Southampton
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous receptionist or front-of-house experience you have. We want to see how your background fits with the fast-paced hospitality environment we're all about!
Be Personable:Since this role is all about customer service, let your personality shine through in your application. We love confident communicators who can connect with guests and make them feel welcome.
Detail is Key:Pay close attention to detail in your application. Whether it's formatting or spelling, we appreciate candidates who take the time to present their best selves. It shows us you can handle the multi-tasking required in the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you’re considered for this exciting opportunity with Klarent Hospitality!
How to prepare for a job interview at Doubletree
✨Know the Company
Before your interview, take some time to research Klarent Hospitality. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in receptionist or front-of-house roles. Prepare specific examples of how you've handled guest enquiries or multi-tasked in a busy environment. Highlight any hotel experience you have, as it’s particularly relevant for this position.
✨Demonstrate Customer Focus
Since the role is all about delivering excellent customer service, think of scenarios where you went above and beyond for a guest. Be prepared to share these stories during the interview to illustrate your commitment to customer satisfaction.
✨Practice Your Communication Skills
As a Night Receptionist, you'll need to communicate clearly and confidently. Practice answering common interview questions out loud, focusing on clarity and professionalism. This will help you feel more at ease during the actual interview.
