At a Glance
- Tasks: Supervise the Accommodation team and ensure top-notch customer service.
- Company: Join Klarent Hospitality, a leader in the hospitality industry.
- Benefits: Enjoy discounts, career growth, and free leisure club access.
- Other info: Great opportunities for learning and progression in a friendly environment.
- Why this job: Be part of a dynamic team and make guests feel at home.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 30000 € per year.
We have an exciting opportunity for an Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Excellent attention to detail - someone who is committed to delivering high standards
- Strong and confident communicator
- Someone who can thrive under pressure
- Exceptional customer service skills
- A committed and motivated individual
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards
- Assist with rotas and stock control and management
- Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment
- Manage guest requests in a timely and efficient manner
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Accommodation Supervisor in Southampton employer: Doubletree
Klarent Hospitality is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to thrive in the hospitality industry. With a strong commitment to employee development, you will find ample opportunities for growth and progression, alongside fantastic benefits such as discounts on food and accommodation, free use of leisure facilities, and recognition awards. Join us in a dynamic environment where your contributions are valued and celebrated, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Supervisor in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Klarent Hospitality's website and social media. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your communication skills! As an Accommodation Supervisor, you'll need to be a strong communicator. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. This will demonstrate your commitment to delivering high standards in hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our dynamic team at Klarent Hospitality.
We think you need these skills to ace Accommodation Supervisor in Southampton
Some tips for your application 🫡
Show Off Your Attention to Detail:When you're writing your application, make sure to highlight your attention to detail. We love candidates who can spot the little things that make a big difference, especially in hospitality!
Communicate Clearly and Confidently:Your written application is your first chance to show us how you communicate. Be clear and confident in your language, and let your personality shine through. We want to see the real you!
Demonstrate Your Customer Service Skills:Make sure to include examples of your exceptional customer service skills in your application. We’re all about delivering high standards, so show us how you’ve gone above and beyond for customers in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Doubletree
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Supervisor inside out. Familiarise yourself with the key responsibilities like supervising housekeeping and managing guest requests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a strong communicator, you'll need to demonstrate this during your interview. Practice articulating your thoughts clearly and concisely. Use examples from your past experiences where you effectively communicated with team members or handled customer queries to showcase your skills.
✨Emphasise Customer Service Excellence
Since exceptional customer service is crucial for this role, prepare to discuss specific instances where you've gone above and beyond for customers. Highlight your attention to detail and how it contributed to a positive experience, as this aligns perfectly with what they’re looking for.
✨Stay Cool Under Pressure
The hospitality industry can be fast-paced and stressful, so be ready to talk about how you handle pressure. Share examples of challenging situations you've faced and how you managed to stay calm and deliver high standards, which will reassure them that you can thrive in their environment.
