At a Glance
- Tasks: Lead the hotel overnight, ensuring exceptional guest experiences and operational excellence.
- Company: Join leaf HOSPITALITY, a people-first hotel management company.
- Benefits: Enjoy £50 Bed & Breakfast stays, 50% food discounts, and wellness support.
- Other info: Join a diverse team committed to excellence and career growth.
- Why this job: Thrive in a dynamic role where every night brings new challenges and opportunities.
- Qualifications: Experience in hotel leadership and a passion for guest service.
The predicted salary is between 31500 - 38500 £ per year.
- Night Manager
- Join Our Team
We're looking for a confident and experienced Night Manager to lead our hotel operation overnight, ensuring exceptional guest experiences, operational excellence and a safe, secure environment for guests and team members.
This is a hands-on leadership role where you'll take responsibility for the hotel during overnight hours, overseeing guest service, operational standards and night audit processes while acting as the senior manager on duty.
If you're passionate about hospitality, enjoy leading people and thrive in a role where no two nights are the same, we'd love to hear from you.
Why Join Us?
- Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
- 50% food and beverage discount
- Employee Assistance Programme and wellbeing support
- Hapi discounts platform
- Long Service Recognition Awards
- Team Member recognition awards
- Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
- Training and development opportunities
- What You'll Be Doing
- Lead the overnight operation of the hotel, ensuring exceptional guest experiences and operational standards
- Act as the senior manager on duty during overnight shifts
- Support and guide overnight team members, creating a positive and high-performing working environment
- Handle guest enquiries, requests and feedback professionally and effectively
- Oversee night audit processes and ensure financial and administrative procedures are completed accurately
- Conduct regular security, safety and property checks throughout the hotel
- Ensure company, brand and legal standards are maintained at all times
- Manage incidents and make confident decisions to support guests, team members and the business
- Support the preparation of the hotel for the following day's operation
- Help create a safe, secure and welcoming environment for guests and colleagues
What We're Looking For
- Previous experience in a hotel leadership, duty management or night management role
- Passion for delivering exceptional guest experiences
- Strong leadership and decision-making skills
- Excellent communication and interpersonal abilities
- Ability to remain calm and effective under pressure
- Good organisational, administrative and problem-solving skills
- Understanding of hotel operations and night audit processes
- Positive, proactive and professional approach
About leaf HOSPITALITY leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.
Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach.
We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.
Everything we do is guided by one principle
be EXCELLENT.
Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed.
We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
Night Manager in Sheffield employer: Doubletree
Klarent Hospitality is an exceptional employer that fosters a vibrant and inclusive work culture, making it an ideal place for those passionate about hospitality. With fantastic benefits such as discounts on food and accommodation, free use of leisure facilities, and a commitment to employee growth through inspiring leadership, you will thrive in a supportive environment that values your contributions. Join us in creating memorable experiences for our guests while enjoying the perks of working in key locations across the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Sheffield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Doubletree. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Doubletree
Don't be shy about reaching out to Doubletree directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager in Sheffield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Doubletree and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Doubletree
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
