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- Tasks: Deliver excellent customer service in a fast-paced food and beverage environment.
- Company: Join Klarent Hospitality, a leader in the hospitality industry.
- Benefits: Enjoy discounts, development opportunities, and free leisure club access.
- Other info: Flexible shifts with opportunities for progression and recognition.
- Why this job: Be part of a dynamic team and make guests' experiences unforgettable.
- Qualifications: Team player with a passion for customer service; experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
We have an exciting opportunity for a Casual Food & Beverage Operative to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Team Player
- Confident Communicator
- Resilient and Hardworking
- Passion for Excellent Customer Service
- Experience in a Busy Food and Beverage operation ideal but not essential
The Role:
To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach. To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times and exceeding their expectations. The role will require evening and weekend work and shifts will vary depending on the level of business.
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Casual Food & Beverage Operative in London employer: Doubletree
Contact Detail:
Doubletree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Food & Beverage Operative in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Klarent Hospitality's website and social media. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a positive impression. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Casual Food & Beverage Operative in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality industry! In your application, mention any experiences that highlight your love for customer service and working in fast-paced environments. We want to know what excites you about this role!
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant experience in food and beverage operations, even if it's not extensive. We appreciate a personalised touch that shows you've put thought into your application.
Be Yourself: We’re looking for confident communicators who can connect with our guests. Don’t be afraid to let your personality shine through in your written application. Authenticity goes a long way in making a great first impression!
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s straightforward and ensures your application lands in the right hands. Plus, it shows you’re keen on joining our team at Klarent Hospitality!
How to prepare for a job interview at Doubletree
✨Know Your Customer Service Basics
Brush up on the fundamentals of excellent customer service. Be ready to share examples of how you've gone above and beyond for customers in the past. This role is all about making guests feel valued, so showing your passion for service will definitely impress.
✨Show Off Your Team Spirit
Since this position requires a team player, think of times when you collaborated effectively with others. Be prepared to discuss how you handle conflicts or support your teammates during busy shifts. Highlighting your ability to work well in a team will resonate with the interviewers.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you perform under pressure. Consider scenarios where you had to think on your feet or manage multiple tasks at once. Practising these responses will help you convey your resilience and adaptability, which are key traits for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical shift looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.