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- Tasks: Serve food and drinks while providing top-notch customer service in a lively bar environment.
- Company: Join Klarent Hospitality, a leader in the hospitality industry with a focus on people and diversity.
- Benefits: Enjoy amazing discounts, learning opportunities, and recognition awards for your hard work.
- Other info: Flexible shifts and a fun work atmosphere await you!
- Why this job: Be part of a dynamic team and make memorable experiences for guests every day.
- Qualifications: Strong communication skills and previous barista experience are essential.
The predicted salary is between 20000 - 25000 £ per year.
We have an exciting opportunity for a Bar Operative to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality - this is the job for you!
The Person:
- Strong communication skills
- Excellent customer service skills
- Previous Barista experience
- Complaint Handling skills
- Experience in Cash Handling
- Able to work various shift patterns - morning, afternoon/evening, and weekends
The Role:
- Serving food and drink in the restaurant and bar outlets whilst providing excellent customer service.
- Have a visible presence within the restaurant to ensure all customer requests are dealt with in a friendly manner.
- To up sell products where possible.
- Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
- To assist with the smooth running of the Food & Beverage department.
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Bar Operative in London employer: Doubletree
Contact Detail:
Doubletree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Operative in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Klarent Hospitality's website and social media. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared to demonstrate your cash handling skills. You might be asked about how you manage transactions or handle complaints, so brush up on those scenarios. Confidence in these areas can really set you apart!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Bar Operative in London
Some tips for your application 🫡
Show Off Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, we’re looking for someone who can bring energy to our team!
Highlight Relevant Experience: Make sure to mention any previous barista or customer service experience you have. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Use keywords from the listing to show us that you understand what we’re looking for in a Bar Operative. It’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Doubletree
✨Know Your Stuff
Before the interview, brush up on your knowledge of the hospitality industry, especially bar operations. Familiarise yourself with common drinks, customer service best practices, and cash handling procedures. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
As a Bar Operative, strong communication is key. During the interview, practice clear and confident speaking. Share examples of how you've effectively communicated with customers or handled complaints in the past. This will demonstrate your ability to connect with guests and provide excellent service.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life bar situations, like dealing with a difficult customer or upselling a product. Prepare by thinking through how you would handle these scenarios. This not only shows your problem-solving skills but also your understanding of the role's demands.
✨Emphasise Your Flexibility
Since the job requires working various shifts, highlight your availability and willingness to adapt. Mention any previous experience working flexible hours and how you manage your time effectively. This will reassure them that you're ready to fit into their fast-paced environment.