At a Glance
- Tasks: Deliver excellent customer service and handle guest enquiries with warmth.
- Company: Join Klarent Hospitality, a leader in the hospitality industry.
- Benefits: Enjoy discounts, free meals, and access to leisure facilities.
- Other info: Great opportunities for growth in a friendly work environment.
- Why this job: Be part of a dynamic team and make guests feel welcome.
- Qualifications: Experience in reception roles and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
We have an exciting opportunity for a Casual Night Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Previous experience in a receptionist or front-of-house role (hotel experience preferred)
- Ability to work independently and in a team
- Confident communicator
- Strong attention to detail and the ability to multi-task
- Confident using booking systems and Microsoft Office platforms
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Welcome and check-in late arrivals with warmth and efficiency
- Handle guest enquiries and issues promptly and professionally
- Complete nightly audit procedures and prepare reports for management
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Casual Night Receptionist in Glasgow employer: Doubletree
Klarent Hospitality is an exceptional employer that fosters a vibrant and inclusive work culture, making it an ideal place for those looking to thrive in the hospitality industry. With fantastic benefits such as discounts on food and accommodation, free use of leisure facilities, and a commitment to employee growth through inspiring leadership, you will find a rewarding environment that values your contributions. Join us in a key location where your skills will be nurtured, and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Night Receptionist in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Klarent Hospitality. Understanding their values and culture will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your communication skills! As a Casual Night Receptionist, you'll need to be a confident communicator. Try role-playing common scenarios with a friend or family member to get comfortable handling guest enquiries and issues.
✨Tip Number 3
Show off your multi-tasking abilities! During the interview, share examples of how you've successfully managed multiple tasks at once. This will demonstrate your ability to thrive in a fast-paced environment, which is key for this role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Klarent Hospitality site. It shows initiative and gives you a better chance of standing out in the hiring process.
We think you need these skills to ace Casual Night Receptionist in Glasgow
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience you have in receptionist or front-of-house roles. If you've worked in hotels before, let us know! We love seeing how your background can fit into our dynamic team.
Be Yourself:When writing your application, don’t be afraid to let your personality shine through. We’re looking for confident communicators who can connect with guests, so show us how you’d bring warmth and friendliness to the role!
Attention to Detail is Key:Since the role involves handling guest enquiries and completing nightly audits, make sure your application is free from typos and errors. This shows us that you have the strong attention to detail we’re after!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Doubletree
✨Know the Company
Before your interview, take some time to research Klarent Hospitality. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in receptionist or front-of-house roles. Prepare specific examples of how you've handled guest enquiries or multi-tasked in a busy environment. Highlight any hotel experience you have, as it’s particularly relevant for this position.
✨Demonstrate Customer Focus
Since the role is all about delivering excellent customer service, think of scenarios where you went above and beyond for a guest. Be prepared to share these stories during your interview to illustrate your commitment to customer satisfaction.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for receptionists, such as how you handle difficult guests or manage multiple tasks. Practising your responses will help you feel more confident and articulate during the actual interview.
