At a Glance
- Tasks: Deliver exceptional customer service and support events in a fast-paced hospitality environment.
- Company: Join Klarent Hospitality, a leader in inspiring leadership and diversity.
- Benefits: Enjoy discounts on food, drinks, accommodation, and free use of the Leisure Club.
- Other info: Opportunities for growth and annual social events await you!
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
We have an exciting opportunity for a Casual Meeting & Events Operative to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- A positive attitude and a willingness to learn
- Exceptional customer service skills
- Friendly and Professional
- Good communication skills, and a true team player
- Ability to work under pressure
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Ensuring all meeting and events rooms are well presented, clean and stocked with supplies
- Work closely with other departments to ensure a seamless guest experience is delivered
- Provide support for events, such as assisting with last minute changes, guest queries or technical support
- Ensure all equipment is set up correctly
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Casual Meeting & Events Operative in Glasgow employer: Doubletree
Klarent Hospitality is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to thrive in the hospitality industry. With fantastic benefits such as discounts on food and accommodation, free use of leisure facilities, and a commitment to employee growth, we ensure our team members feel valued and supported. Join us in a dynamic environment where your contributions are recognised, and every day brings new opportunities to learn and excel.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Meeting & Events Operative in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Klarent Hospitality's website and social media. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for a fast-paced environment! Think about how you handle pressure and last-minute changes. Share your strategies for staying calm and effective when things get hectic – it’ll show you’re ready for the challenge!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Casual Meeting & Events Operative in Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love a positive attitude and a friendly tone, so don’t be afraid to show us who you are. Remember, we’re looking for team players who can bring energy to our dynamic environment.
Highlight Customer Service Skills:Make sure to emphasise your exceptional customer service skills in your application. Share specific examples of how you've gone above and beyond for customers in the past. This will help us see how you can contribute to delivering that excellent service we pride ourselves on.
Tailor Your Application:Take a moment to tailor your application to the role of Casual Meeting & Events Operative. Mention your ability to work under pressure and your experience with events or hospitality. This shows us that you understand what the job entails and that you're ready to hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it gives you a chance to explore more about us and what we stand for at Klarent Hospitality!
How to prepare for a job interview at Doubletree
✨Show Your Positive Attitude
Make sure to convey your enthusiasm for the role during the interview. A positive attitude can be contagious, and it’s something that employers look for in a Casual Meeting & Events Operative. Share examples of how you’ve maintained a friendly demeanour even in challenging situations.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous experiences in customer service. Think of specific instances where you went above and beyond to help a guest or resolve an issue. This will show that you understand the importance of exceptional service in the hospitality industry.
✨Communicate Effectively
Practice clear and concise communication. Since this role requires good communication skills, consider doing mock interviews with a friend. Focus on articulating your thoughts well and listening actively, as this will reflect your ability to work as part of a team.
✨Be Ready for Pressure
Think about times when you’ve had to work under pressure and how you handled those situations. Be prepared to share these stories during the interview, as they’ll demonstrate your ability to stay calm and effective in a fast-paced environment, which is crucial for this role.
