At a Glance
- Tasks: Manage conference and events operations, ensuring exceptional customer service and smooth event execution.
- Company: Join Hilton Worldwide, a leader in the global hospitality industry.
- Benefits: Enjoy discounted meals, on-site parking, gym membership, and employee discounts.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: No prior experience needed; just bring your people skills and positive attitude.
The predicted salary is between 25000 - 30000 £ per year.
Hilton Worldwide is the most recognised name within the global hospitality industry.
As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike.
By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth.
The Double Tree by Hilton Bristol City Centre is one of the leading 4* city centre hotels (206 bedrooms and multiple conference rooms.
The hotel is now actively looking to recruit a Conference & Events Attendant to join the busy C&E Operations team.
This is a fixed term contract to provide Maternity cover.
The ideal person does not need to have previous Conference & Events experience, although it would be a benefit.
We are looking for someone with personality, who might consider themselves a people person and is very comfortable in meeting and speaking with new people.
The person will also be able to demonstrate great customer service skills and ensure customer expectations are pro actively met with a high level of attention to detail.
The successful candidate will also be able to meet the physical demands required with the setting and resetting of conference room facilities and layouts.
Role Responsibilities
- Do rota
- Order beverages
- Organise the meeting rooms
- Work day or evening and weekends
- Duty manger shifts
- Train the team
- Look after departments H&S
- Work along side Bar and restaurant manager
- Excellent Customer Service Skills
- Set meeting room
- Set coffee stations
Key Skills
- Communicates clearly both orally and written
- Positive attitude
- Applies learning to generate fresh ideas for improvement
- Well organised with good time management
- Proactive problem solver.
Flexibility, as the role involves a differing shift pattern which may change at short notice, according to business needs.
Benefits
- Discounted/free food
- On-site parking
- Subsidised gym membership
- Employee discounts
Conference and Banqueting Operations Manager in Bristol employer: Doubletree
Klarent Hospitality is an exceptional employer that fosters a vibrant and inclusive work culture, making it an ideal place for those passionate about hospitality. With fantastic benefits such as discounts on food and accommodation, free use of leisure facilities, and a commitment to employee growth through inspiring leadership, you will thrive in a supportive environment that values your contributions. Join us in creating memorable experiences for our guests while enjoying the perks of working in key locations across the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Conference and Banqueting Operations Manager in Bristol
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Conference and Banqueting Operations Manager in Bristol
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Doubletree
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Doubletree. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
