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- Tasks: Provide exceptional customer service and assist guests from Check-In to Check-Out.
- Company: Join Klarent Hospitality, a leader in the hospitality industry with a focus on teamwork.
- Benefits: Enjoy discounts, free meals, leisure club access, and annual social events.
- Other info: Opportunities for growth in a friendly and inclusive work environment.
- Why this job: Be part of a dynamic team and make guests smile every day!
- Qualifications: Passionate about hospitality, great customer service skills, and IT proficiency.
The predicted salary is between 10 - 12 £ per hour.
We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Passionate and willingness to learn
- Exceptional customer service - someone who can make our guests smile
- A true team player
- A competent level of IT proficiency
- The ability to work under pressure
The Role:
- As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
- Assist with guest queries in a timely and efficient manner
- Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
- Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Casual Receptionist in Bristol employer: Doubletree
Contact Detail:
Doubletree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Receptionist in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Klarent Hospitality. Understanding their values and what they stand for will help you connect with them during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests smile, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share those stories!
✨Tip Number 3
Show off your IT skills! Brush up on any relevant software or systems that might be used in hospitality. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team at Klarent Hospitality. Plus, it makes the process smoother for everyone!
We think you need these skills to ace Casual Receptionist in Bristol
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality industry! In your application, share why you love working with people and how you can make our guests smile. A little personality goes a long way!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your IT proficiency and customer service skills shine through, so don’t hold back!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your key strengths and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Doubletree
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the hotel and its services. Familiarise yourself with room categories, rates, and any special packages. This will show that you're genuinely interested and ready to contribute from day one.
✨Show Off Your People Skills
As a Casual Receptionist, exceptional customer service is key. Prepare examples of how you've made guests smile in previous roles or situations. Think about times when you went above and beyond to help someone – this will highlight your passion for hospitality.
✨Stay Cool Under Pressure
Interviews can be nerve-wracking, but remember, they want to see how you handle pressure. Practice answering common questions while simulating a busy environment. This will help you demonstrate your ability to stay calm and collected, just like you would during a hectic check-in.
✨Be a Team Player
Klarent Hospitality values teamwork, so be ready to discuss how you work well with others. Share stories that showcase your collaborative spirit and willingness to support your colleagues. This will resonate well with their commitment to a friendly work environment.