At a Glance
- Tasks: Support the Housekeeping Department with admin tasks and team coordination.
- Company: Join Omni Facilities Management, a leader in outsourced services for hotels.
- Benefits: Enjoy flexible learning, retail discounts, and up to 28 days paid holiday.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Be part of a dynamic team and kickstart your career in hospitality management.
- Qualifications: Previous experience in a busy hotel environment is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Immediate start following a successful interview. We're hiring an Office Coordinator to join our amazing team here at Omni Facilities Management. Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.
We are currently looking for enthusiastic and self-motivated candidates for the position of Office Coordinator to be responsible for ensuring that all team members are adequately trained in the department to the standard required.
Benefits from working with the company:
- Two weekly payments
- Up to 28 days paid holiday per year
- Permanent contract of employment
- Career progression on to our Management Programs & Flexible Learning Courses
- Company Benefits including retail discounts on food, shopping, clothes, holidays, eating out and up to 55% on cinema tickets
- Opportunity to work with great teams for an industry leader!
Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)
MAIN DUTIES:
- Provides administrative support for the Housekeeping Department, to include managing the PMS, screening and handling telephone and radio communications and coordinating with all team members.
- Serves as a primary point of direct administrative contact and liaison with other departments.
- Gathers, enters and/or updates data to maintain departmental records and databases as appropriate; establishes and maintains files and records for the housekeeping office.
- Prepare all checks sheets, lists, reports etc. for the coming day.
- Ensure at commencement and finish of each shift that all keys are in the appropriate place and are signed for.
- Ensure all radios are charged and working and report faults as required.
- Note any guest requests and requirements (including VIP allocations) and ensure these are communicated to the relevant staff members and actioned.
- Log all maintenance issues as reported.
- Ensure that the number of departure rooms being returned as inspected is monitored throughout the shift and all pending rooms are returned as soon as possible.
- Ensure any handover is written in the Handover Book for the upcoming shift.
- Carry out any other reasonable tasks as required.
PREVIOUS REQUIRED EXPERIENCE:
- Desirable to have previous Supervisor or Office Coordinator experience from a busy hotel housekeeping environment.
- Previous experience in dealing with administrative tasks.
ESSENTIAL SKILLS:
- Excellent interpersonal and communication skills and the ability to work effectively with people at different levels.
- Excellent written and verbal communication skills.
- Proficient in the use of Microsoft office packages including Word, Excel and Outlook.
- Word processing and/or data entry skills.
- Ability to work effectively under pressure.
- Excellent organisation skills.
- Knowledge of office management principles and procedures.
- Flexible with a willingness to learn.
Office Coordinator in London employer: DoubleTree Tower of London
Omni Facilities Management is an exceptional employer, offering a vibrant work culture where teamwork and personal growth are highly valued. With benefits such as flexible learning opportunities, generous holiday allowances, and retail discounts, employees can thrive both professionally and personally while contributing to a leading provider of outsourced services in the hospitality industry.
Contact Details:
DoubleTree Tower of London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like DoubleTree Tower of London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to DoubleTree Tower of London
Don't be shy about reaching out to DoubleTree Tower of London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Office Coordinator in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about DoubleTree Tower of London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at DoubleTree Tower of London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
