At a Glance
- Tasks: Deliver excellent customer service in a fast-paced food and beverage environment.
- Company: Join the dynamic team at Doubletree by Hilton Southampton.
- Benefits: Enjoy up to 50% off food, drink, and accommodation plus great development opportunities.
- Other info: Flexible hours with evening and weekend shifts; free use of the leisure club.
- Why this job: Be part of an exciting hospitality experience and make guests smile every day.
- Qualifications: Team player with a passion for customer service; experience is a plus but not essential.
The predicted salary is between 10.8 - 13.2 £ per hour.
We have an exciting opportunity for a Casual Food & Beverage Operative to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Team Player
- Resilient and Hardworking
- Passion for Excellent Customer Service
- Experience in a Busy Food and Beverage operation ideal but not essential
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times and exceeding their expectations.
- The role will require evening & weekend work and shifts will vary depending on the level of business.
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group - Up to 50% off.
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family - worldwide Hilton discounts
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Casual Food & Beverage Operative in Southampton employer: DoubleTree by Hilton
At DoubleTree by Hilton Stratford-upon-Avon, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our team enjoys a range of benefits including free health club membership, discounts across The QHotels Collection, and comprehensive support for professional development. With a commitment to employee growth and a focus on creating memorable experiences for our guests, we provide a rewarding environment for those passionate about hospitality and events.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Food & Beverage Operative in Southampton
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at DoubleTree by Hilton and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Food & Beverage Operative in Southampton
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at DoubleTree by Hilton that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at DoubleTree by Hilton.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at DoubleTree by Hilton get a sense of who you are beyond your experience!
How to prepare for a job interview at DoubleTree by Hilton
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at DoubleTree by Hilton and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
