At a Glance
- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at DoubleTree by Hilton Stratford-upon-Avon.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Diverse and inclusive workplace with great career development opportunities.
- Why this job: Flexible hours perfect for balancing work with school commitments.
- Qualifications: Passion for customer service and strong organisational skills.
The predicted salary is between 20000 - 25000 £ per year.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
DoubleTree by Hilton Stratford-upon-Avon hotel is located in Stratford-upon-Avon. Our hotel is a 4*, 102-bedroom property and has The Quills restaurant and a lounge bar area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a 24-hour small fitness & gym room.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Restaurant Team Member employer: DoubleTree by Hilton
At DoubleTree by Hilton Stratford-upon-Avon, we pride ourselves on creating a supportive and inclusive work environment where every team member can thrive. With flexible working hours to accommodate your commitments, comprehensive training opportunities, and a range of benefits including free health club membership and discounts across The QHotels Collection, we are dedicated to fostering both personal and professional growth. Join us in delivering exceptional guest experiences while enjoying the unique charm of our 4-star hotel in the heart of Stratford-upon-Avon.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Get to know the company! Research DoubleTree by Hilton and The QHotels Collection. Understanding their values and what they stand for will help you connect better during interviews and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional guest experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for delivering exceptional guest experiences! In your application, share specific examples of how you've gone above and beyond for customers in the past.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to know how your background aligns with the role of a Restaurant Team Member!
Keep It Clear and Concise:When writing your application, be straightforward and to the point. Use clear language and avoid jargon so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there!
How to prepare for a job interview at DoubleTree by Hilton
✨Know Your Guest Service Basics
Brush up on the key principles of exceptional guest service. Think about how you can create memorable experiences for guests and be ready to share examples from your past experiences that highlight your customer service skills.
✨Familiarise Yourself with the Menu
Take some time to learn about the food and beverage offerings at The QHotels Collection. Being knowledgeable about the menu will not only impress your interviewers but also show your enthusiasm for the role and your commitment to providing great advice to guests.
✨Showcase Your Time Management Skills
Prepare to discuss how you manage your time effectively, especially in a busy environment. Think of specific instances where you successfully juggled multiple tasks or worked under pressure, as this is crucial for a restaurant team member.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
