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For Companies At a Glance
- Tasks: Manage reservations and enhance guest experiences daily.
- Company: Join St. Annes Manor, a beautiful venue in Wokingham's scenic gardens.
- Benefits: Enjoy a vibrant work environment with opportunities for growth.
- Why this job: Be part of a passionate team dedicated to exceptional hospitality.
- Qualifications: A love for hospitality and strong communication skills are essential.
- Other info: Located near Bracknell and Reading, perfect for commuters.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for your next challenge at St. Annes Manor? We are set in the heart of 25 acres of landscaped gardens and woodland, on the edge of the historic market town of Wokingham and within easy reach of the commuter towns of Bracknell and Reading.
We are looking for a team member with a true passion for hospitality to join us on our exciting new journey to further enhance our guest experience.
Reservations Manager employer: DoubleTree by Hilton
Contact Detail:
DoubleTree by Hilton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Manager
✨Tip Number 1
Familiarise yourself with the local area, especially Wokingham, Bracknell, and Reading. Understanding the community and its attractions can help you connect with guests and enhance their experience.
✨Tip Number 2
Showcase your passion for hospitality by engaging in conversations about guest experiences. Be prepared to share examples of how you've gone above and beyond in previous roles to create memorable stays.
✨Tip Number 3
Research St. Annes Manor and its unique offerings. Knowing the specifics about the property and its services will allow you to demonstrate your enthusiasm and fit for the role during any discussions.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace Reservations Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Reservations Manager position. Tailor your application to highlight your relevant experience in hospitality and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles in hospitality, focusing on achievements that demonstrate your ability to enhance guest experiences. Use bullet points for clarity and impact.
Write a Personalised Cover Letter: In your cover letter, express your passion for hospitality and why you want to work at St. Annes Manor. Mention specific aspects of the role and the company that excite you, and how your skills align with their goals.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a reservations management role.
How to prepare for a job interview at DoubleTree by Hilton
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share personal experiences that highlight your commitment to providing excellent guest service, as this is crucial for a Reservations Manager role.
✨Know the Venue Inside Out
Familiarise yourself with St. Annes Manor and its offerings. Research the facilities, services, and unique features of the venue so you can discuss how you would enhance the guest experience during the interview.
✨Demonstrate Strong Communication Skills
As a Reservations Manager, effective communication is key. Prepare to showcase your ability to interact with guests and team members alike. Practice articulating your thoughts clearly and confidently.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve handling difficult situations or managing guest complaints. Think of examples from your past experiences where you successfully resolved issues, demonstrating your problem-solving skills.
