At a Glance
- Tasks: Deliver exceptional service from Check-In to Check-Out and assist guests with queries.
- Company: Join the vibrant team at Doubletree by Hilton Edinburgh Airport.
- Benefits: Enjoy competitive salary, discounts, and access to Hilton staff rates worldwide.
- Other info: Great opportunities for learning, development, and progression in your career.
- Why this job: Be part of a fast-paced hospitality environment and make guests smile every day.
- Qualifications: Passionate about customer service and able to thrive under pressure.
The predicted salary is between 20000 - 25000 £ per year.
Competitive Salary along with incentives and access to Hilton staff rates worldwide.
We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
Key Qualities- Passionate and willingness to learn
- Exceptional customer service - someone who can make our guests smile
- A true team player
- A competent level of IT proficiency
- The ability to work under pressure
- Provide excellent service from Check-In until Check-Out
- Assist with guest queries in a timely and efficient manner
- Demonstrate knowledge of hotel room categories, rates and packages
- Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensure a high level of compliance with hotel security, fire regulations and health and safety legislations
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for learning, development and progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Uniform provided
We are an equal opportunity employer committed to diversity & inclusion.
Receptionist in Newbridge employer: DoubleTree by Hilton
At Doubletree by Hilton Edinburgh Airport, we pride ourselves on fostering a vibrant and inclusive work culture that values exceptional customer service and teamwork. Our employees enjoy competitive salaries, generous benefits including worldwide staff rates, and numerous opportunities for personal and professional growth within the hospitality industry. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all while enjoying the beautiful surroundings of Edinburgh.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Newbridge
✨Tip Number 1
Get to know the company! Research Doubletree by Hilton and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests smile, think of scenarios where you can demonstrate your ability to handle queries and complaints with a positive attitude. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Doubletree by Hilton. Plus, it shows your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Receptionist in Newbridge
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the hospitality industry! In your application, share why you love working with people and how you can make our guests smile. A little personality goes a long way!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your past roles have prepared you for this exciting opportunity at Doubletree by Hilton.
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you're the perfect fit for our team and what you can bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic role. We can’t wait to hear from you!
How to prepare for a job interview at DoubleTree by Hilton
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s services, room categories, and any current promotions. This will show your passion for the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you made a guest smile or resolved a tricky situation. This is key for a Receptionist role!
✨Practice Under Pressure
Since the job involves working in a fast-paced environment, consider doing mock interviews where you answer questions while under time constraints. This will help you stay calm and collected during the real deal.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. It reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
