At a Glance
- Tasks: Lead and develop the food and beverage team while ensuring excellent guest service.
- Company: Join Axiom Hospitality at DoubleTree by Hilton London ExCeL, a vibrant workplace.
- Benefits: Earn £13.44 per hour, enjoy discounts, free meals, and 28+ days holiday.
- Other info: Diverse and inclusive workplace committed to sustainability and community impact.
- Why this job: Be part of a passionate team in a dynamic hospitality environment with growth opportunities.
- Qualifications: Previous supervisory experience and a passion for hospitality are preferred.
The predicted salary is between 13.44 - 13.44 £ per hour.
Salary: £13.44 per hour
Job Type: Permanent
Hours: Full-time
Town: London
Right on the waterfront and next to the ExCel exhibition centre, the hotel is only a 12 minute tube ride from Central London. We are currently looking for a Food and Beverage Supervisor to join our Truly Talented team. If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you!
What we offer:
- £13.44 per hour
- Full-time contract (40hrs per week)
- Worldwide employee discounts at Hilton Hotels through Go Hilton program
- Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B
- 28 days holiday, including bank holidays, increasing yearly to 33 days
- Discounts across retail, restaurants, events and more through our benefits & rewards portal
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay
- Yearly complimentary Axiom Xcape stayover after one year of service
- A growing team with great training, progression, and promotion opportunities
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire
- Free meals while on shift
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Your role:
You will work closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests. Responsibilities of Food and Beverage Supervisor will include but are not limited to:
- You will be expected to deputise for the Food & Beverage Manager in their absence.
- You will be required to play a vital role in leading and developing the team.
- Supervising, encouraging and developing the food and beverage team.
- To ensure all service standards are maintained throughout the F&B operation.
- Ensuring that all tables are set and ready for welcoming guests at all times.
- Ensuring that all guests’ orders are taken and executed in a timely manner.
- Having good knowledge of the food and beverage menu.
- Responding to guests’ queries on the menu selection.
- Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams, as well as any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly.
You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop. If you are passionate & looking to develop within a truly talented team, get in touch with us today!
The core skills and experience required to succeed:
- Truly passionate about the Hospitality Industry.
- Previous supervisory experience in a busy environment is preferred.
- Excellent personal presentation.
- Good understanding of food hygiene and health & safety procedures.
- Ability to function independently with a minimum of supervision.
- Excellent communication skills, the ability to communicate verbally and in writing.
- To be an enthusiastic team player with a flexible approach.
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Opportunities for all:
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Our commitment to sustainability and community:
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.
Food & Beverage Supervisor in London employer: DoubleTree by Hilton
At DoubleTree by Hilton Stratford-upon-Avon, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our team enjoys a range of benefits including free health club membership, discounts across The QHotels Collection, and comprehensive support for professional development. With a commitment to employee growth and a focus on creating memorable experiences for our guests, we provide a rewarding environment for those passionate about hospitality and events.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like DoubleTree by Hilton. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to DoubleTree by Hilton
Don't be shy about reaching out to DoubleTree by Hilton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about DoubleTree by Hilton and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at DoubleTree by Hilton
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
