Hotel Leader: Drive Guest Excellence & Operations

Hotel Leader: Drive Guest Excellence & Operations

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
DoubleTree by Hilton

At a Glance

  • Tasks: Lead hotel operations and ensure guests have an unforgettable experience.
  • Company: DoubleTree by Hilton, a renowned name in hospitality.
  • Benefits: Employee discounts, enhanced leave, and opportunities for professional growth.
  • Other info: Be part of a positive team culture in a vibrant environment.
  • Why this job: Join a dynamic team and make a real difference in guest satisfaction.
  • Qualifications: Proven leadership skills and strong operational knowledge required.

The predicted salary is between 30000 - 40000 £ per year.

DoubleTree by Hilton in Hull and East Yorkshire is seeking an experienced Hotel Manager to lead day-to-day hotel operations. The role involves driving operational excellence, building high-performing teams, and ensuring exceptional guest experiences.

The ideal candidate should have proven leadership experience and strong operational knowledge. You will work closely with department leaders to maintain high standards and foster a positive team culture.

The position includes employee discounts, enhanced leave, and professional development opportunities.

Hotel Leader: Drive Guest Excellence & Operations employer: DoubleTree by Hilton

DoubleTree by Hilton in Hull and East Yorkshire is an exceptional employer that prioritises both guest satisfaction and employee well-being. With a strong focus on professional development, competitive benefits such as employee discounts and enhanced leave, and a vibrant team culture, we empower our leaders to drive operational excellence while fostering a supportive environment for growth. Join us to be part of a dynamic team dedicated to creating memorable experiences for our guests.

DoubleTree by Hilton

Contact Details:

DoubleTree by Hilton Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Leader: Drive Guest Excellence & Operations

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like DoubleTree by Hilton. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to DoubleTree by Hilton

Don't be shy about reaching out to DoubleTree by Hilton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hotel Leader: Drive Guest Excellence & Operations

Leadership Experience
Operational Knowledge
Team Building
Guest Experience Management
High Standards Maintenance
Positive Team Culture Development
Communication Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about DoubleTree by Hilton and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at DoubleTree by Hilton

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!