At a Glance
- Tasks: Deliver exceptional customer service in a vibrant food and beverage environment.
- Company: Join the Doubletree by Hilton team, known for its welcoming atmosphere.
- Benefits: Enjoy discounts, career development, and free leisure club access.
- Other info: Flexible hours with opportunities for progression and fun social events.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Passion for customer service; experience in hospitality is a plus.
The predicted salary is between 10 - 12 £ per hour.
Branch: Doubletree by Hilton Bristol North
Location: Doubletree by Hilton Bristol North, Bristol
Contract type: Casual
Hours: Part Time
Posted date: 20/05/2026
We have an exciting opportunity for a Casual Food & Beverage Operative to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Team Player
- Resilient and Hardworking
- Passion for Excellent Customer Service
- Experience in a Busy Food and Beverage operation ideal but not essential
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times and exceeding their expectations.
- The role will require evening & weekend work and shifts will vary depending on the level of business.
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Uniform provided
Guest-Centric F&B Associate (Casual, Part-Time) in Bristol employer: DoubleTree by Hilton
At Doubletree by Hilton Bristol North, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and exceptional customer service. As a Guest-Centric F&B Associate, you'll enjoy fantastic benefits such as discounts on food and accommodation, opportunities for personal growth, and a supportive environment that encourages career progression. Join us in creating memorable experiences for our guests while enjoying the perks of working in a dynamic hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Centric F&B Associate (Casual, Part-Time) in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Doubletree by Hilton's values and vibe. This way, you can show how you fit right in with their team and customer-centric approach.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. This will help you shine during the interview and show your passion for excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, especially in the hospitality industry.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make it easy for us to find you. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Guest-Centric F&B Associate (Casual, Part-Time) in Bristol
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for customer service shine through! We want to see how excited you are about creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight any relevant experience in food and beverage. Even if you haven't worked in this area before, showcase transferable skills that demonstrate your ability to thrive in a busy environment.
Be Yourself:We’re looking for genuine personalities who can connect with our guests. Don’t be afraid to let your unique voice come through in your application – it’s what makes you stand out!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly!
How to prepare for a job interview at DoubleTree by Hilton
✨Know Your Customer Service Basics
Since the role is all about delivering excellent customer service, brush up on key customer service principles. Think about how you would handle different scenarios, like a guest complaint or a busy shift. Being able to demonstrate your understanding of great service will impress the interviewers.
✨Show Your Team Spirit
This position requires a team player, so be ready to share examples of how you've worked well in a team before. Whether it’s during a busy shift or collaborating on a project, highlight your ability to support and uplift your colleagues. It shows you’re not just about individual success but also about the team's success.
✨Prepare for Fast-Paced Questions
Expect questions that assess how you handle pressure and fast-paced environments. Think of specific instances where you thrived under pressure, perhaps during a busy service or event. This will help you convey your resilience and hardworking nature, which are key traits for this role.
✨Ask About Growth Opportunities
Show your enthusiasm for learning and development by asking about opportunities for progression within the company. This not only demonstrates your ambition but also your commitment to being part of their dynamic team. It’s a great way to show that you’re looking to invest in your future with them.
