Restaurant & Bar Manager

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

The Trafalgar St. James London, Curio Collection by Hilton

is a five-star lifestyle hotel featuring 137 bedrooms, including nine suites and three studios. Perfectly positioned on the edge of St. James and Trafalgar Square, just moments from Soho, Mayfair, and the West End it offers an iconic London experience.

Rockwell Bistro & Wine Bar

is a chic Central London sanctuary, that effortlessly transitions from an elegant daytime dining spot to a vibrant evening destination. Driven by celebrated Mediterranean-style small plates, an extensive international wine list, and a curated live music calendar, it offers a sophisticated yet relaxed social experience right in the heart of the city.

Our Values

We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.

Why Join Crimson Hotels?

We Believe Great People Deserve Great Perks

• Exclusive hotel discounts within the Crimson Hotel Group and the worldwide Hilton brand
• Extra Day Off for Your Birthday – Because your day matters
• Employee Assistance Programme and wellbeing
• Free refreshments and freshly cooked meals while on duty
• Learning and development opportunities for career progression
• Health Benefit schemes
• Recognition and reward schemes
• Pension Scheme & Life Assurance
• Discounts in our F&B Outlets

Job Overview

You are the strategic and operational leader of Rockwell Bistro & Wine Bar, overseeing all-day dining, room service and the beverage program. Building on our recent success of achieving 2 AA Rosettes in 2026, your role goes beyond standard restaurant operations: you are the curator of the entire guest atmosphere, responsible for driving a vibrant entertainment program that defines the venue's social energy. You will report to Hotel Manager.

What Your Day Will Look Like

• Strategic Leadership & Team Oversight: Lead all-day F&B operations as the key link between executive management and the restaurant, with the Breakfast Manager reporting directly to you. You own the complete employee lifecycle—from recruitment and onboarding to training, scheduling, performance management, and HR compliance—ensuring a well-trained and competent team to deliver a seamless, high-touch guest journey across every service.
• Commercial & Financial Acumen: Drive top-line revenue through proactive upselling and strategic local marketing initiatives. Implement rigorous financial controls to manage payroll strictly in line with budget.
• Drive Standards & Quality: Uphold uncompromising service, discipline, and luxury benchmarks. Take full ownership of brand compliance and quality audits, with a relentless focus on achieving and maintaining LQA and 2 AA Rosette standards across every shift.
• Beverage & Wine Expertise: Spearhead the beverage program by regularly updating and evolving the extensive and sophisticated wine list, working closely with our wine partners and suppliers. Take full ownership of negotiating commercial agreements across all beverage categories—including wine, spirits, and beer, whilst achieving and protecting our beverage Gross Profit targets.
• Atmosphere & Entertainment Curation: Take full ownership of the venue's vibe. Beyond managing flawless service, you will design, curate, and execute a compelling entertainment program that enhances the destination appeal of Rockwell Bistro & Wine Bar.
• Culinary Collaboration: Partner closely with the Executive Chef in all menu feedback sessions, structured menu tastings, and the seamless execution of new seasonal launches to maintain our 2 AA Rosette culinary standards.
• H&S Compliance: Demonstrate absolute confidence and compliance with all statutory health, safety, food hygiene, licensing and fire regulations.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.