At a Glance
- Tasks: Provide overnight support and exceptional customer service to guests.
- Company: Join the vibrant team at Doubletree by Hilton Strathclyde.
- Benefits: Enjoy discounts, free leisure club access, and annual social events.
- Other info: Flexible part-time hours with opportunities for growth.
- Why this job: Perfect for night owls who love hospitality and want to make guests feel welcome.
- Qualifications: Attention to detail and a passion for excellent customer service.
The predicted salary is between 12 - 15 £ per hour.
We have an exciting opportunity for a Casual Night Porter to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Attention to Detail
- Passion for Excellent Customer Service
- A team player, who is also comfortable with working independently
- Willing to adapt and develop
The Role:
- Providing overnight support in the hotel
- Contribute to a positive guest experience from Check in to Check out, by delivering exceptional customer service
- Responding to guest queries in an efficient manner
- High compliance with Health and Safety regulations
- Preparing facilities for the following day
There is also the opportunity to fill in a dual role for Casual Night Auditor:
The Role:
- Greet and assist late-night guests with check-ins, check-outs, and inquiries
- Reconcile daily financial transactions and prepare audit reports
- Monitor hotel security and ensure safety protocols are followed
- Handle reservations, cancellations, and room assignments
- Respond to guest concerns with professionalism and care
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Uniform provided
Casual Night Porter in Bellshill employer: DoubleTree by Hilton Strathclyde
At Doubletree by Hilton Strathclyde, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and exceptional customer service. As a Casual Night Porter, you'll enjoy flexible hours, competitive pay, and fantastic employee benefits, including discounts on food and accommodation, access to our Leisure Club, and opportunities for personal growth within the hospitality industry. Join us in creating memorable experiences for our guests while being part of a supportive team in the heart of Bellshill.
Contact Details:
DoubleTree by Hilton Strathclyde Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Night Porter in Bellshill
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at DoubleTree by Hilton Strathclyde and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Night Porter in Bellshill
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at DoubleTree by Hilton Strathclyde that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at DoubleTree by Hilton Strathclyde.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at DoubleTree by Hilton Strathclyde get a sense of who you are beyond your experience!
How to prepare for a job interview at DoubleTree by Hilton Strathclyde
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at DoubleTree by Hilton Strathclyde and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
