Part-Time Hospitality Receptionist - Guest Experience & Upsell in Southampton
Part-Time Hospitality Receptionist - Guest Experience & Upsell

Part-Time Hospitality Receptionist - Guest Experience & Upsell in Southampton

Southampton Part-Time 10 - 12 £ / hour (est.) No home office possible
DoubleTree by Hilton Southampton

At a Glance

  • Tasks: Provide top-notch service to guests from Check-In to Check-Out.
  • Company: Join the vibrant team at DoubleTree by Hilton Southampton.
  • Benefits: Enjoy discounts on food, drink, accommodation, and more!
  • Other info: Participate in fun annual social events and employee assistance programs.
  • Why this job: Be part of a dynamic environment and enhance guest experiences.
  • Qualifications: Exceptional customer service skills and IT proficiency required.

The predicted salary is between 10 - 12 £ per hour.

DoubleTree by Hilton Southampton is looking for a Casual Receptionist to join their dynamic team. This part-time position offers the opportunity to thrive in a fast-paced environment, providing excellent service to guests from Check-In until Check-Out.

Ideal candidates possess exceptional customer service skills, IT proficiency, and are team players.

Enjoy amazing benefits including:

  • Discounts on food, drink, and accommodation
  • Employee assistance programs
  • Annual social events

Part-Time Hospitality Receptionist - Guest Experience & Upsell in Southampton employer: DoubleTree by Hilton Southampton

DoubleTree by Hilton Southampton is an exceptional employer that prioritises employee well-being and growth. With a vibrant work culture, team members enjoy fantastic benefits such as discounts on food, drink, and accommodation, as well as access to employee assistance programmes and engaging social events throughout the year. This part-time role not only allows for flexible working hours but also offers a chance to develop valuable skills in a supportive environment, making it a rewarding opportunity for those passionate about guest experience.
DoubleTree by Hilton Southampton

Contact Detail:

DoubleTree by Hilton Southampton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part-Time Hospitality Receptionist - Guest Experience & Upsell in Southampton

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on DoubleTree by Hilton Southampton. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.

✨Tip Number 2

Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for a guest or customer. We want you to shine when discussing how you can enhance the guest experience!

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the DoubleTree brand.

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. This way, you can ensure your application gets the attention it deserves, and you might even find some insider tips on the process while you're there!

We think you need these skills to ace Part-Time Hospitality Receptionist - Guest Experience & Upsell in Southampton

Customer Service Skills
IT Proficiency
Teamwork
Fast-Paced Environment Adaptability
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you’ve gone above and beyond for guests in the past, so share specific examples that showcase your ability to create a welcoming atmosphere.

Be IT Savvy: Since this role involves using various IT systems, don’t forget to mention your tech skills! Whether it’s booking systems or general computer proficiency, let us know how comfortable you are with technology in your application.

Team Player Vibes: We’re all about teamwork here at DoubleTree by Hilton Southampton. In your application, emphasise your ability to work well with others. Share experiences where you collaborated with colleagues to enhance guest experiences or solve problems together.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your personality and skills in a way that stands out to us!

How to prepare for a job interview at DoubleTree by Hilton Southampton

✨Know the Company

Before your interview, take some time to research DoubleTree by Hilton Southampton. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.

✨Showcase Your Customer Service Skills

As a part-time receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to providing excellent service.

✨Highlight Your IT Proficiency

Since the role requires IT skills, be ready to discuss your experience with relevant software or systems. If you’ve worked with booking systems or customer management tools, mention these specifically. It’s also a good idea to brush up on any common software used in hospitality to show you’re tech-savvy.

✨Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.

Part-Time Hospitality Receptionist - Guest Experience & Upsell in Southampton
DoubleTree by Hilton Southampton
Location: Southampton

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