At a Glance
- Tasks: Deliver exceptional customer service and manage late check-ins with a friendly approach.
- Company: Join the vibrant team at Doubletree by Hilton Southampton.
- Benefits: Enjoy discounts, career development, and free leisure club access.
- Other info: Dynamic role with opportunities for progression and recognition.
- Why this job: Be part of an exciting hospitality environment and make guests feel welcome.
- Qualifications: Previous receptionist experience and strong communication skills required.
The predicted salary is between 27600 - 27600 € per year.
We have an exciting opportunity for a Night Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Previous experience in a receptionist or front-of-house role (hotel experience preferred)
- Ability to work independently and in a team
- Confident communicator
- Strong attention to detail and the ability to multi-task
- Confident using booking systems and Microsoft Office platforms
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Welcome and check-in late arrivals with warmth and efficiency
- Handle guest enquiries and issues promptly and professionally
- Complete nightly audit procedures and prepare reports for management
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
Night Receptionist in Southampton employer: DoubleTree by Hilton Southampton
At Doubletree by Hilton Southampton, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and individual contributions. Our Night Receptionist role not only provides competitive pay but also comes with fantastic benefits such as discounts on food and accommodation, opportunities for personal growth, and a supportive environment that encourages career progression. Join us in creating memorable experiences for our guests while enjoying perks like free leisure club access and annual social events.
Contact Detail:
DoubleTree by Hilton Southampton Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist in Southampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Receptionist role.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your confidence and warmth shine through. Remember, they’re looking for someone who can create a welcoming atmosphere for guests.
✨Tip Number 3
Prepare for common questions! Think about how your previous experience relates to the Night Receptionist role. Be ready to discuss how you handle guest enquiries and multi-tasking in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Night Receptionist in Southampton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Experience:Make sure to highlight any relevant experience you have in reception or front-of-house roles. We love seeing how your past experiences can contribute to our dynamic team at Doubletree by Hilton Southampton.
Be Detail-Oriented:Attention to detail is key for a Night Receptionist. Double-check your application for any typos or errors before submitting it. A polished application shows us you care about the little things!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Know the Company
Before your interview, take some time to research Doubletree by Hilton Southampton. Familiarise yourself with their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in receptionist or front-of-house roles. Prepare specific examples of how you've handled guest enquiries or resolved issues in a professional manner. Highlight any hotel experience you have, as this will be particularly relevant for the Night Receptionist position.
✨Demonstrate Your Communication Skills
As a Night Receptionist, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face during the night shift, such as checking in late arrivals or handling complaints, to showcase your ability to communicate effectively.
✨Prepare for Technical Questions
Since the role requires using booking systems and Microsoft Office, brush up on your technical skills. Be prepared to discuss your familiarity with these tools and how you've used them in past roles. If possible, mention any specific software you've worked with that aligns with what Doubletree might use.
