At a Glance
- Tasks: Provide top-notch customer service and manage guest check-ins during night shifts.
- Company: Join the vibrant team at DoubleTree by Hilton Southampton.
- Benefits: Enjoy discounts on food, accommodation, free Leisure Club access, and fun annual events.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Be part of a dynamic environment and enhance your hospitality skills.
- Qualifications: Previous hotel experience is a plus; thrive in fast-paced settings.
The predicted salary is between 20000 - 25000 £ per year.
DoubleTree by Hilton Southampton offers an exciting opportunity for a Night Receptionist to join our dynamic team. This role requires delivering excellent customer service and effectively managing guest check-ins and enquiries.
The ideal candidate will thrive in a fast‑paced environment, with previous hotel experience preferred.
Benefits include:
- Discounts on food and accommodation
- Free use of the Leisure Club
- Annual social events
Night Front Desk Specialist – Guest Care & Discounts in Southampton employer: DoubleTree by Hilton Southampton
DoubleTree by Hilton Southampton is an exceptional employer that prioritises employee well-being and growth. With a vibrant work culture, team members enjoy benefits such as discounts on food and accommodation, complimentary access to the Leisure Club, and engaging annual social events, making it a rewarding place to build a career in hospitality.
Contact Details:
DoubleTree by Hilton Southampton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk Specialist – Guest Care & Discounts in Southampton
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know about openings at places like DoubleTree by Hilton and can give you the inside scoop.
✨Tip Number 2
Practice your customer service skills! Since this role is all about guest care, think of scenarios where you can showcase your ability to handle enquiries and check-ins smoothly. Role-playing with a friend can help!
✨Tip Number 3
Be ready for a fast-paced environment! Brush up on your multitasking skills and be prepared to demonstrate how you can juggle multiple tasks while keeping a smile on your face during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings right there, making it super easy for us to connect.
We think you need these skills to ace Night Front Desk Specialist – Guest Care & Discounts in Southampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond for guests in the past!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Night Front Desk Specialist role. It shows us you’re genuinely interested.
Keep It Professional Yet Friendly:While we love a friendly vibe, remember to keep your tone professional in your written application. We’re looking for someone who can balance warmth with professionalism, especially in guest care.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Know the Hotel Inside Out
Before your interview, make sure you research DoubleTree by Hilton Southampton thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Night Front Desk Specialist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. Think about how you handled difficult situations and what you learned from them.
✨Demonstrate Your Ability to Work Under Pressure
This role requires thriving in a fast-paced environment. Be ready to discuss times when you successfully managed multiple tasks or dealt with unexpected challenges. Highlight your organisational skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the hotel’s approach to guest care. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.
