Hospitality Receptionist: Guest Experience & Perks in Southampton

Hospitality Receptionist: Guest Experience & Perks in Southampton

Southampton Part-Time 10 - 12 £ / hour (est.) No working from home possible
DoubleTree by Hilton Southampton

At a Glance

  • Tasks: Enhance guest experience from Check-In to Check-Out with exceptional customer service.
  • Company: Join the dynamic team at DoubleTree by Hilton Southampton.
  • Benefits: Enjoy competitive salary, food and accommodation discounts, and free Leisure Club access.
  • Other info: Flexible part-time hours with opportunities for growth in the hospitality industry.
  • Why this job: Be part of a vibrant hospitality environment and make guests feel special.
  • Qualifications: Strong customer service skills and ability to thrive under pressure.

The predicted salary is between 10 - 12 £ per hour.

DoubleTree by Hilton Southampton is seeking a Casual Receptionist to join our dynamic team. This role involves enhancing the guest experience from Check-In to Check-Out, requiring exceptional customer service and the ability to thrive under pressure.

With part-time hours, the position offers competitive salary and attractive benefits such as:

  • Discounts on food and accommodation
  • Free use of the Leisure Club
  • And more.

Hospitality Receptionist: Guest Experience & Perks in Southampton employer: DoubleTree by Hilton Southampton

DoubleTree by Hilton Southampton is an excellent employer, offering a vibrant work culture where team members are valued and encouraged to grow. With competitive salaries, attractive benefits including discounts on food and accommodation, and access to the Leisure Club, employees enjoy a rewarding experience while contributing to memorable guest stays in a beautiful location.

DoubleTree by Hilton Southampton

Contact Details:

DoubleTree by Hilton Southampton Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Receptionist: Guest Experience & Perks in Southampton

Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

Apply Through Our Website!

Don’t forget to check out the openings at DoubleTree by Hilton Southampton and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

We think you need these skills to ace Hospitality Receptionist: Guest Experience & Perks in Southampton

Customer Service
Guest Experience Management
Ability to Thrive Under Pressure
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at DoubleTree by Hilton Southampton that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at DoubleTree by Hilton Southampton.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at DoubleTree by Hilton Southampton get a sense of who you are beyond your experience!

How to prepare for a job interview at DoubleTree by Hilton Southampton

Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at DoubleTree by Hilton Southampton and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.