At a Glance
- Tasks: Deliver exceptional customer service and assist in the smooth operation of our F&B department.
- Company: Join a vibrant team at Klarent and Hilton Worldwide, where hospitality thrives.
- Benefits: Enjoy amazing discounts, learning opportunities, and free access to leisure facilities.
- Other info: Join us for annual social events and recognition awards while enjoying staff meals.
- Why this job: Be part of a dynamic environment that values your growth and passion for hospitality.
- Qualifications: Confident communicator with a friendly attitude; experience in F&B is a plus.
The predicted salary is between 24000 - 30000 £ per year.
We have an exciting opportunity for a Food and Beverage Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
Qualifications
- Team Leader
- Confident Communicator
- Friendly and Open
- Resilient and Hardworking
- Passion for Excellent Customer Service
- Experience in a Busy Food and Beverage operation ideal but not essential
- Willing to adapt and develop
Responsibilities
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times and exceeding their expectations.
- Assist the Food and Beverage Manager with the smooth operation of the department.
- Have a strong knowledge of the Hotel’s products and standards.
- Ensuring all Health and Safety/ Food compliance is adhered to.
Benefits
- Amazing discounts on food, drink and accommodation throughout Klarent and Hilton Worldwide.
- Huge opportunities for Learning, Development and Progression.
- Excellent rates for friends and family.
- Employee Assistance Program.
- Free use of the Leisure Club where applicable.
- Long Service Awards.
- Recognition Awards.
- Refer a Friend Bonus.
- Annual Social Events.
- Free Parking where applicable.
- Staff Meals on duty.
- Uniform provided.
Diversity & Inclusion
We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Guest-Focused F&B Supervisor | Growth & Perks in Southampton employer: DoubleTree by Hilton Southampton
Join our vibrant team as a Guest-Focused F&B Supervisor, where your passion for excellent customer service will be celebrated in a supportive and dynamic work environment. With fantastic benefits including discounts across Klarent and Hilton Worldwide, extensive learning and development opportunities, and a commitment to diversity and inclusion, we ensure that every employee feels valued and empowered to grow. Experience the thrill of hospitality while enjoying perks like free leisure club access and annual social events, making this an exceptional place to build your career.
Contact Details:
DoubleTree by Hilton Southampton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused F&B Supervisor | Growth & Perks in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Klarent and Hilton's social media pages or website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a guest. We want to hear those stories!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Guest-Focused F&B Supervisor | Growth & Perks in Southampton
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! We want to see how excited you are about providing excellent customer service and creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. If you've worked in busy food and beverage operations before, share those stories with us! It helps us see how you'd fit into our dynamic team.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your writing. A friendly and open tone can make a big difference and show us that you’re the right fit for our team culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of the hotel’s products and standards. Familiarise yourself with their menu, services, and any recent news about the company. This will show your enthusiasm and commitment to delivering excellent customer service.
✨Showcase Your People Skills
As a Guest-Focused F&B Supervisor, communication is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to ensure a great experience for guests – this will highlight your friendly and open nature.
✨Demonstrate Resilience
Working in a busy food and beverage operation can be challenging. Be ready to discuss how you've handled stressful situations or difficult customers. Showing that you can remain calm and effective under pressure will impress your interviewers.
✨Emphasise Your Team Spirit
This role requires strong leadership and teamwork. Share experiences where you’ve led a team or collaborated effectively with colleagues. Highlighting your ability to adapt and develop within a team will resonate well with the interviewers, especially in a dynamic environment.
