Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide excellent customer service and assist guests from Check-In to Check-Out.
- Company: Join the vibrant team at Doubletree by Hilton Southampton.
- Benefits: Enjoy discounts, free meals, and access to leisure facilities.
- Other info: Dynamic work environment with opportunities for social events and career growth.
- Why this job: Perfect for those who love hospitality and want to make guests smile.
- Qualifications: Passionate, team player with good IT skills and a knack for customer service.
The predicted salary is between 10 - 12 £ per hour.
We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast‑paced environment and are ready to excite the world of hospitality, this is the job for you!
Qualifications
- Passionate and willingness to learn
- Exceptional customer service - someone who can make our guests smile
- A true team player
- A competent level of IT proficiency
- The ability to work under pressure
Responsibilities
- As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check‑In until Check‑Out
- Assist with guest queries in a timely and efficient manner
- Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
- Maximise room occupancy and use up‑selling techniques to promote hotel services and facilities
- Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Casual Receptionist in Southampton employer: DoubleTree by Hilton Southampton
Contact Detail:
DoubleTree by Hilton Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Receptionist in Southampton
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Doubletree by Hilton Southampton. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your customer service skills! As a Casual Receptionist, you'll be the face of the hotel. Role-play common guest scenarios with friends or family to boost your confidence. Remember, a smile and a friendly attitude can go a long way in making guests feel welcome.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It not only streamlines the process but also gives us a chance to see your enthusiasm for the role right from the start. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Casual Receptionist in Southampton
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality industry! In your application, share why you love working with people and how you can make our guests smile. A little personality goes a long way!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Casual Receptionist role. We want to see how your past roles have prepared you for this fast-paced environment.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’re the perfect fit for our team without rambling on.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the hotel and its services. Familiarise yourself with the room categories, rates, and any special packages they offer. This will show that you're genuinely interested and ready to contribute from day one.
✨Show Off Your People Skills
As a receptionist, exceptional customer service is key. Prepare examples of how you've made guests smile in previous roles or situations. Think about times when you went above and beyond to help someone – this will highlight your passion for hospitality.
✨Stay Cool Under Pressure
Working in a fast-paced environment means you'll need to handle stress well. Be ready to discuss how you've managed challenging situations in the past. Maybe you dealt with a difficult customer or juggled multiple tasks at once – share those stories!
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. It shows respect for the role and the company. Plus, it’ll help you feel more confident when you walk in!