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- Tasks: Deliver exceptional customer service and assist guests during busy times.
- Company: Leading hotel brand in Southampton with a focus on guest experience.
- Benefits: Food and accommodation discounts, development opportunities, and employee assistance programmes.
- Why this job: Join a vibrant team and enhance your customer service skills in a dynamic environment.
- Qualifications: Team player with excellent communication skills and a passion for service.
- Other info: Flexible evening and weekend shifts available.
The predicted salary is between 10 - 12 £ per hour.
A leading hotel brand in Southampton is looking for a Casual Food & Beverage Operative to join their team. You will be responsible for delivering exceptional customer service and assisting with guest service during peak times.
Candidates should be team players with excellent communication skills and a passion for customer service. The role requires adaptability for evening and weekend shifts.
Benefits include:
- Discounts on food and accommodation
- Opportunities for development
- Employee assistance programs
Casual Food & Beverage Host (Guest‑Centric Service) in Southampton employer: DoubleTree by Hilton Southampton
Contact Detail:
DoubleTree by Hilton Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Food & Beverage Host (Guest‑Centric Service) in Southampton
✨Tip Number 1
Get to know the company! Research the hotel brand and its values. When you walk in for an interview, show us that you understand what they stand for and how you can contribute to their guest-centric service.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional customer service, we recommend role-playing common scenarios with a friend. This will help you feel more confident when interacting with guests.
✨Tip Number 3
Be ready to showcase your adaptability! The job requires evening and weekend shifts, so be prepared to discuss your flexibility during the interview. Share examples of how you've successfully managed similar situations in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in joining our team. Don’t miss out on those sweet employee benefits!
We think you need these skills to ace Casual Food & Beverage Host (Guest‑Centric Service) in Southampton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share any experiences where you went above and beyond for guests, as this will resonate with our values.
Highlight Teamwork Skills: We love team players! Make sure to mention any previous roles where you worked closely with others. This shows us that you can adapt and thrive in a busy environment, especially during peak times.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your skills and experiences without having to decipher complex sentences!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Know the Brand
Before your interview, do some research on the hotel brand. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers to show that you're a great fit for their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your passion for customer service, which is key for this role.
✨Be Ready for Teamwork Questions
Since being a team player is crucial, expect questions about how you work with others. Have a few stories ready that highlight your ability to collaborate effectively, especially during busy times. This will show that you can thrive in a fast-paced environment.
✨Flexibility is Key
The role requires adaptability for evening and weekend shifts, so be prepared to discuss your availability. Highlight your willingness to work flexible hours and any previous experience you have in similar roles. This will reassure them that you're committed to meeting their needs.