At a Glance
- Tasks: Supervise housekeeping, ensure high standards, and manage guest requests efficiently.
- Company: Join the vibrant team at Doubletree by Hilton Southampton.
- Benefits: Enjoy discounts, free meals, and opportunities for growth and development.
- Other info: Great location near activities and easy transport links.
- Why this job: Be part of a dynamic hospitality environment and make guests feel at home.
- Qualifications: Strong communication skills and a passion for exceptional customer service.
The predicted salary is between 27000 - 28000 € per year.
We have an exciting opportunity for an Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Excellent attention to detail - someone who is committed to delivering high standards
- Strong and confident communicator
- Someone who can thrive under pressure
- Exceptional customer service skills
- A committed and motivated individual
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards
- Assist with rotas and stock control and management
- Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment
- Manage guest requests in a timely and efficient manner
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Accommodation Supervisor in Northampton employer: DoubleTree by Hilton Southampton
At DoubleTree by Hilton Southampton, we offer a vibrant work culture that prioritises employee growth and development, making it an excellent employer for those passionate about hospitality. With fantastic benefits including discounts on food and accommodation, free use of the Leisure Club, and opportunities for progression, our team thrives in a supportive environment that values diversity and inclusion. Located conveniently near the city centre and surrounded by beautiful landscapes, our hotel provides a unique setting for both work and leisure.
Contact Detail:
DoubleTree by Hilton Southampton Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Supervisor in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Doubletree by Hilton. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your exceptional customer service abilities during interviews or networking events. Share specific examples of how you've handled guest requests or managed a team.
✨Tip Number 3
Be prepared for a fast-paced environment! Brush up on your multitasking skills and be ready to discuss how you thrive under pressure. This will show you're the perfect fit for the dynamic team at Doubletree.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Klarent Hospitality.
We think you need these skills to ace Accommodation Supervisor in Northampton
Some tips for your application 🫡
Show Off Your Attention to Detail:When you're writing your application, make sure to highlight your attention to detail. We love candidates who can spot the little things that make a big difference in hospitality!
Communicate Clearly and Confidently:Use clear and confident language in your application. We want to see how you express yourself, so don’t hold back! Show us that you can communicate effectively, just like you would with our guests.
Demonstrate Your Customer Service Skills:Share examples of your exceptional customer service experiences. We’re all about delivering high standards, so let us know how you’ve gone above and beyond for customers in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Doubletree by Hilton Southampton.
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Supervisor inside out. Familiarise yourself with the key responsibilities like supervising housekeeping and managing guest requests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your commitment to high standards and exceptional service.
✨Prepare for Pressure
The hospitality industry can be fast-paced and stressful, so be prepared to discuss how you handle pressure. Share strategies you use to stay calm and focused during busy times, and maybe even mention a time when you thrived under pressure. This will show that you can keep your cool when things get hectic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
