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For Companies At a Glance
- Tasks: Assist guests during night hours, handling luggage and ensuring exceptional service.
- Company: Join the friendly team at Doubletree by Hilton Southampton.
- Benefits: Enjoy meals on shift, discounted stays, and free leisure access.
- Why this job: Perfect for night owls who love helping others and creating memorable experiences.
- Qualifications: Positive attitude, teamwork skills, and a passion for customer service.
- Other info: Great location near city centre with opportunities for personal development.
Job Ref:
AM15031
Branch:
Doubletree by Hilton Southampton
Location:
Doubletree by Hilton Southampton, Southampton
Salary/Benefits:
Competitive Salary
Contract type:
Casual
Hours:
Part Time
Hours per week:
0
Posted date:
05/12/2025
Closing date:
05/01/2026
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team – T&C\’s apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – \”Hotel specific\”
- Free Car Parking – \”Hotel specific\”
- Stays in our hotels at discounted prices or
- Even free stays in our hotels as one of our rewards & recognition incentives,
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C\’s apply
- Annual Holidays entitlements inclusive of
Night Porter employer: DoubleTree by Hilton Southampton
Contact Detail:
DoubleTree by Hilton Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Doubletree by Hilton Southampton. Familiarise yourself with their services and what makes them stand out. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your customer service skills! As a Night Porter, you'll be the face of the hotel during the night. Think about how you can create exceptional experiences for guests and be ready to share examples of how you've done this in the past.
✨Tip Number 3
Network with current employees! If you know anyone working at Doubletree or in the hospitality industry, reach out to them. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Doubletree by Hilton Southampton site. It shows you're serious about the role and gives you a better chance to stand out from the crowd.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the Night Porter role! Share why you’re excited about working in hospitality and how you can make our guests smile. A genuine passion can really set you apart from the crowd.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to know how your background aligns with the responsibilities of the Night Porter position, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities like luggage handling, guest assistance, and emergency procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a difficult situation. This will demonstrate your ability to create positive guest experiences, which is crucial for this position.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations, such as a guest needing assistance late at night or an emergency. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
✨Dress Smart and Be Punctual
First impressions matter! Dress smartly for your interview to reflect the professionalism of the hotel industry. Also, aim to arrive a bit early; it shows your punctuality and respect for the interviewer's time, setting a positive tone right from the start.