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- Tasks: Supervise housekeeping, ensure high standards, and manage guest requests efficiently.
- Company: Join the vibrant team at Doubletree by Hilton Southampton.
- Benefits: Enjoy discounts, free meals, and opportunities for growth and development.
- Why this job: Be part of a dynamic hospitality environment and make guests feel at home.
- Qualifications: Strong communication skills and a passion for exceptional customer service.
- Other info: Great location near activities and easy transport links.
The predicted salary is between 26000 - 27000 £ per year.
We have an exciting opportunity for an Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Excellent attention to detail - someone who is committed to delivering high standards
- Strong and confident communicator
- Someone who can thrive under pressure
- Exceptional customer service skills
- A committed and motivated individual
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards
- Assist with rotas and stock control and management
- Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment
- Manage guest requests in a timely and efficient manner
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Accommodation Supervisor in Kingston upon Hull employer: DoubleTree by Hilton Southampton
Contact Detail:
DoubleTree by Hilton Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Supervisor in Kingston upon Hull
✨Tip Number 1
Get to know the company! Research Doubletree by Hilton Southampton and Klarent Hospitality. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think of examples from your past experiences that highlight your attention to detail and ability to thrive under pressure—these are key for the Accommodation Supervisor role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really keen on joining the team at Doubletree by Hilton Southampton.
We think you need these skills to ace Accommodation Supervisor in Kingston upon Hull
Some tips for your application 🫡
Show Off Your Attention to Detail: When you're writing your application, make sure to highlight your attention to detail. We love candidates who can spot the little things that make a big difference in hospitality!
Communicate Clearly and Confidently: Use clear and confident language in your application. We want to see that you can communicate effectively, just like you'll need to do with our guests and team members.
Demonstrate Your Customer Service Skills: Share examples of your exceptional customer service experiences. We’re all about delivering high standards, so let us know how you've gone above and beyond for customers in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our amazing team at Doubletree by Hilton Southampton.
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Supervisor inside out. Familiarise yourself with the key responsibilities like supervising housekeeping and managing guest requests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your commitment to high standards and your ability to thrive under pressure.
✨Dress to Impress
Even though hospitality can be a bit more relaxed, it’s still important to look professional for your interview. Opt for smart-casual attire that reflects the hotel’s brand. This shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.