Front Office Manager

Front Office Manager

Chilworth Full-Time 28800 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage front office operations and ensure exceptional guest experiences.
  • Company: Join the Doubletree by Hilton, a renowned hospitality brand known for its welcoming atmosphere.
  • Benefits: Enjoy competitive salary, cash incentives, and potential remote work options.
  • Why this job: Be part of a vibrant team that values your contributions and fosters personal growth.
  • Qualifications: Previous experience in hospitality or customer service is preferred.
  • Other info: This is a full-time, permanent position with opportunities for career advancement.

The predicted salary is between 28800 - 42000 Β£ per year.

Job Description

Job Ref: AM15125

Branch: Doubletree by Hilton Southampton

Location: Doubletree by Hilton Southampton, Southampton

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 02/02/2026

Closing date: 02/03/2026

We have an exciting opportunity for a Front Office Manager to join our dynamic team. If you thrive in a fast-paced environment and are ready to excit…

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Front Office Manager employer: DoubleTree by Hilton Southampton

At Doubletree by Hilton Southampton, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. With competitive salaries, generous cash incentives for referrals, and ample opportunities for professional growth, we ensure that our employees thrive both personally and professionally in the heart of Southampton's vibrant hospitality scene.
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Contact Detail:

DoubleTree by Hilton Southampton Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front Office Manager

✨Tip Number 1

Familiarise yourself with the Doubletree by Hilton brand and its values. Understanding their customer service philosophy will help you align your approach during interviews and demonstrate that you're a good fit for their team.

✨Tip Number 2

Network with current or former employees of Doubletree by Hilton. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions with hiring managers.

✨Tip Number 3

Prepare to discuss your previous experience in front office management and how it relates to the specific challenges faced at Doubletree by Hilton. Tailoring your examples to their environment will show that you understand the role's demands.

✨Tip Number 4

Be ready to showcase your leadership skills and ability to handle guest complaints effectively. Role-playing common scenarios during your preparation can help you articulate your problem-solving strategies confidently.

We think you need these skills to ace Front Office Manager

Customer Service Excellence
Leadership Skills
Communication Skills
Problem-Solving Skills
Time Management
Team Management
Conflict Resolution
Attention to Detail
Organisational Skills
Financial Management
Sales and Marketing Knowledge
Multitasking Ability
Adaptability
Knowledge of Hospitality Software

Some tips for your application 🫑

Understand the Role: Read the job description for the Front Office Manager position carefully. Make sure you understand the key responsibilities and required skills, so you can tailor your application accordingly.

Craft a Tailored CV: Highlight your relevant experience in hospitality management and customer service. Use specific examples that demonstrate your leadership skills and ability to manage a team effectively.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Doubletree by Hilton Southampton and how your background makes you a great fit for the position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Front Office Manager.

How to prepare for a job interview at DoubleTree by Hilton Southampton

✨Know the Company

Before your interview, take some time to research Doubletree by Hilton Southampton. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show genuine interest.

✨Showcase Your Leadership Skills

As a Front Office Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer service. Highlighting these skills will demonstrate your capability for the role.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think of situations you might face in a front office role and how you would handle them. Practising these responses can help you feel more confident during the interview.

✨Ask Insightful Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or future projects. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Front Office Manager
DoubleTree by Hilton Southampton
Location: Chilworth

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