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- Tasks: Lead the Food & Beverage team, ensuring exceptional customer service and smooth operations.
- Company: Join Klarent Hospitality, a growing hotel group with a focus on talent development.
- Benefits: Enjoy competitive salary, cash incentives, free meals, and discounted hotel stays.
- Why this job: Be part of a vibrant team that values hard work and offers growth opportunities.
- Qualifications: Passionate, friendly, and organised individuals with good communication skills are welcome.
- Other info: Located near Southampton city centre, enjoy easy access to local attractions.
The predicted salary is between 24000 - 36000 £ per year.
Job Ref: AM14473
Branch: Doubletree by Hilton Southampton
Location: Doubletree by Hilton Southampton, Southampton
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 18/06/2025
Closing date: 20/07/2025
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities Hotel specific
- Free Car Parking Hotel specific
- Stays in our hotels at discounted prices or even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships T&Cs apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Good organisational / time management skills.
- Resilient, creativity, able to multitask and can work under pressure
- Good command of English language to enable communication with the team
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
The Role:
- Food & Beverage Supervisor motivates the team and leads by example
- Assist the Management team and the Food & Beverage Manager in the smooth operation of the department.
- Support and deliver training to team members, actively developing the skills and knowledge of their team
- Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively and points learned from complaints are used to enhance future customer service
- Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction
- Work and cooperate with colleagues to always enhance the guest experience
- Continually develop new knowledge and skills to ensure best practice service delivery
- A thorough knowledge and consistent delivery of the company standard operating procedures in the department and a general knowledge of all standards within the Hotel.
- Ensure the department is always prepared for business and forthcoming days service
- Communicate and cooperate with all colleagues in all departments
- Always ensure there is a high standard of personal hygiene and personal presentation throughout the team
- Ensure all Health & Safety / Food safety compliance are adhered to. Report any hazard, accident, loss, or damage to management
Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to plenty of activities. Set sail on a cruise from Southampton docks, take the family for a fun day out at Paultons Park or visit Marwell Zoo. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy. Take in the fresh country air when you visit the beautiful New Forest from your base in Southampton, the closest city to the forest.
Savour a DoubleTree chocolate chip cookie upon arrival and settle into your modern guest room or suite. All rooms feature a 32-inch LCD TV and WiFi access. Our suites provide extra space, a seating area, coffee machine and a later check-out time. Upgrade to a Deluxe Room to enjoy additional amenities such as fluffy bathrobes and slippers, a welcome plate and a one-hour extended checkout.
Set on a hill, our hotel is located over five floors and features modern decor throughout. We are nestled among a woodland backdrop, providing wonderful views and photo opportunities for weddings and special events. Keep up your fitness routine in the 24-hour fitness center or simply relax on the terrace of our restaurant, Bracken Place, and take in the garden view. The cosy bar also offers the perfect spot to unwind with comfy sofas and a large screen TV.
Food & Beverage Supervisor employer: DoubleTree by Hilton Southampton
Contact Detail:
DoubleTree by Hilton Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Familiarise yourself with the Doubletree by Hilton brand and its values. Understanding their commitment to customer service and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team or handled difficult situations in the past. This will demonstrate your capability as a Food & Beverage Supervisor.
✨Tip Number 3
Network with current or former employees of Klarent Hospitality. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Be ready to discuss your knowledge of food and beverage operations, including health and safety compliance. This shows that you are not only passionate but also knowledgeable about the industry standards.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any supervisory roles or customer service experience, as well as skills like organisation and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've motivated teams or handled guest complaints effectively in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as time management, communication, and the ability to work under pressure. Use bullet points for clarity.
Show Enthusiasm for the Role: Convey your enthusiasm for the Food & Beverage Supervisor position in both your CV and cover letter. Explain why you want to work for Klarent Hospitality and how you can contribute to their team.
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share specific examples of what excites you about working in hospitality and how you enjoy creating memorable experiences for guests.
✨Demonstrate Leadership Skills
As a Food & Beverage Supervisor, you'll need to lead by example. Prepare to discuss your previous experiences in managing teams, training staff, and how you've motivated others to achieve high standards in service.
✨Prepare for Customer Service Scenarios
Expect questions about handling guest complaints and ensuring satisfaction. Think of real-life situations where you successfully resolved issues and be ready to explain your approach to maintaining a positive guest experience.
✨Know the Company and Its Standards
Research Klarent Hospitality and understand their values and operating procedures. Familiarise yourself with their brand and be prepared to discuss how you can contribute to upholding their standards in food and beverage service.
