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- Tasks: Deliver exceptional customer service in various food and beverage settings.
- Company: Join the vibrant team at Doubletree by Hilton Southampton.
- Benefits: Enjoy competitive pay, cash incentives, free meals, and hotel discounts.
- Why this job: Be part of a friendly team and create memorable experiences for guests.
- Qualifications: Passionate, positive attitude, and good communication skills required.
- Other info: Great opportunities for personal development and career growth.
Job Ref: AM14797 Branch: Doubletree by Hilton Southampton Location: Doubletree by Hilton Southampton, Southampton Salary/Benefits: Competitive Salary Contract type: Casual Hours: Part Time Hours per week: 0 Posted date: 17/09/2025 Closing date: 19/10/2025
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team – T&C’s apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Free Car Parking – “Hotel specific”
- Stays in our hotels at discounted prices or free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Good organisational / time management skills
- Resilient, creative, able to multitask and can work under pressure
- Good command of English language to enable communication with the team
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
- Is the Food & Beverage Assistant role for you? If you have the skill set and experience to take on this role, what’s stopping you?
Klarent Hospitality are recruiting for a Food & Beverage Operative.
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role:
- Food & Beverage Operative supports their team in delivering exceptional customer service
- Your working areas may vary i.e, F&B Operative may work in the: Bar, Restaurant, Breakfast, Room Service and/or Conference and Events
- You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
- Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
- Have a visible presence within your working area
- Ensure that all customer requests and queries are responded to promptly and effectively
- Able to learn from points of complaints to enhance future customer service
- Deal with guest complaints and reacts in a friendly and efficient manner, always ensuring guest satisfaction
- Have a good insight knowledge of hotel and the hotel’s products
Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to plenty of activities. Set sail on a cruise from Southampton docks, take the family for a fun day out at Paultons Park or visit Marwell Zoo. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy. Take in the fresh country air when you visit the beautiful New Forest from your base in Southampton, the closest city to the forest.
Savor a DoubleTree chocolate chip cookie upon arrival and settle into your modern guest room or suite. All rooms feature a 32-inch LCD TV and WiFi access. Our suites provide extra space, a seating area, coffee machine and a later check-out time. Upgrade to a Deluxe Room to enjoy additional amenities such as fluffy bathrobes and slippers, a welcome plate and a one-hour extended checkout.
Set on a hill, our hotel is located over five floors and features modern decor throughout. We are nestled among a woodland backdrop, providing wonderful views and photo opportunities for weddings and special events. Keep up your fitness routine in the 24-hour fitness center or simply relax on the terrace of our restaurant, Bracken Place, and take in the garden view. The cosy bar also offers the perfect spot to unwind with comfy sofas and a large screen TV.
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Food & Beverage Operative employer: DoubleTree by Hilton Southampton
Contact Detail:
DoubleTree by Hilton Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Doubletree by Hilton Southampton. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and presentable for your interview. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It not only streamlines the process but also gives us a chance to see your enthusiasm for joining our team at Klarent Hospitality. Don’t miss out!
We think you need these skills to ace Food & Beverage Operative
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Food & Beverage Operative role shine through. We want to see that you're genuinely excited about providing exceptional customer service and being part of our team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back on showcasing your strengths!
Be Personable: In your cover letter, be friendly and approachable. We’re all about creating a positive atmosphere, so let your personality come through! Share a little about yourself and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Know the Company
Before your interview, take some time to research Doubletree by Hilton Southampton. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Food & Beverage Operative, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a difficult situation with grace. This will demonstrate your ability to deliver the memorable experiences they’re looking for.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and maintain excellent grooming standards, as this reflects your understanding of the hospitality environment. A polished appearance will set a positive tone for the interview.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and serious about the position.
