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- Tasks: Supervise housekeeping, manage guest requests, and ensure high standards of customer service.
- Company: Join the vibrant team at Doubletree by Hilton Southampton.
- Benefits: Enjoy discounts, free meals, and opportunities for growth and development.
- Why this job: Be part of a dynamic hospitality environment and make guests feel at home.
- Qualifications: Strong communication skills and a passion for exceptional customer service.
- Other info: Great location near activities and easy transport links.
The predicted salary is between 26000 - 27000 £ per year.
We have an exciting opportunity for an Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Excellent attention to detail - someone who is committed to delivering high standards
- Strong and confident communicator
- Someone who can thrive under pressure
- Exceptional customer service skills
- A committed and motivated individual
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards
- Assist with rotas and stock control and management
- Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment
- Manage guest requests in a timely and efficient manner
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Accommodation Supervisor in Crawley employer: DoubleTree by Hilton Southampton
Contact Detail:
DoubleTree by Hilton Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Supervisor in Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Klarent Hospitality's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your exceptional customer service skills and how you thrive under pressure.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the Doubletree by Hilton brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Accommodation Supervisor in Crawley
Some tips for your application 🫡
Show Off Your Attention to Detail: When you're writing your application, make sure to highlight your attention to detail. We love candidates who can spot the little things that make a big difference in hospitality!
Communicate Clearly: As a strong communicator, your written application should reflect that. Use clear and concise language to express your thoughts and experiences. We want to see how you can convey information effectively!
Tailor Your Application: Don’t just send a generic application! Tailor it to the Accommodation Supervisor role by mentioning specific skills and experiences that relate to the job description. Show us why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Supervisor inside out. Familiarise yourself with the key responsibilities like supervising housekeeping and managing guest requests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your commitment to high standards and exceptional service.
✨Prepare for Pressure
The hospitality industry can be fast-paced and stressful, so be prepared to discuss how you handle pressure. Share strategies you use to stay calm and focused during busy times, and maybe even mention a time when you successfully managed a challenging situation. This will show that you can thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.