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- Tasks: Supervise housekeeping, manage guest requests, and ensure high standards of customer service.
- Company: Join the vibrant team at Doubletree by Hilton Southampton.
- Benefits: Enjoy discounts, free meals, and opportunities for growth and development.
- Why this job: Be part of a dynamic hospitality environment and make guests feel at home.
- Qualifications: Strong communication skills and a passion for exceptional customer service.
- Other info: Work in a beautiful location with great access to activities and transport.
The predicted salary is between 26000 - 27000 £ per year.
We have an exciting opportunity for an Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Excellent attention to detail - someone who is committed to delivering high standards
- Strong and confident communicator
- Someone who can thrive under pressure
- Exceptional customer service skills
- A committed and motivated individual
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards
- Assist with rotas and stock control and management
- Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment
- Manage guest requests in a timely and efficient manner
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Accommodation Supervisor in Cheltenham employer: DoubleTree by Hilton Southampton
Contact Detail:
DoubleTree by Hilton Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Supervisor in Cheltenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Doubletree by Hilton Southampton. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle pressure, as these are key for the Accommodation Supervisor role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, especially in hospitality, so put your best foot forward and show them you mean business.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Accommodation Supervisor in Cheltenham
Some tips for your application 🫡
Show Off Your Attention to Detail: When you're writing your application, make sure to highlight your attention to detail. We love candidates who can spot the little things that make a big difference in hospitality!
Communicate Clearly and Confidently: Use clear and confident language in your application. We want to see that you can communicate effectively, just like you'll need to do with our guests and team members.
Demonstrate Your Customer Service Skills: Share examples of your exceptional customer service skills. We’re all about delivering high standards, so let us know how you've gone above and beyond for customers in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our amazing team at Doubletree by Hilton Southampton.
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Supervisor inside out. Familiarise yourself with the key responsibilities like supervising housekeeping and managing guest requests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, be prepared to share specific examples from your past experiences. Think of times when you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your commitment to high standards and exceptional service.
✨Communicate Clearly
As a strong communicator, you'll need to express your thoughts clearly during the interview. Practice articulating your ideas and experiences succinctly. Remember, it's not just about what you say, but how you say it. A confident and friendly tone can make a great impression!
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the team, the hotel culture, and growth opportunities. This shows that you're not only interested in the job but also in how you can contribute to the team and grow within the company.