At a Glance
- Tasks: Supervise accommodation, ensuring cleanliness and guest satisfaction while leading a dynamic team.
- Company: Join Klarent Hospitality, a growing hotel group with a focus on talent development and employee recognition.
- Benefits: Enjoy cash incentives, free meals, discounted stays, and fully funded apprenticeships.
- Other info: Flexible shifts available, including mornings, evenings, and weekends.
- Why this job: Be part of a supportive culture that values hard work and offers opportunities for personal growth.
- Qualifications: A positive attitude, strong communication skills, and a passion for delivering exceptional customer experiences.
The predicted salary is between 24000 - 36000 £ per year.
Job Ref: AM15723
Branch: Doubletree by Hilton Southampton
Location: Doubletree by Hilton Southampton, Southampton
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 23/08/2026
Closing date: 16/09/2026
We have an exciting opportunity for an Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person
- Excellent attention to detail- someone who is committed to delivering high standards
- Strong and confident communicator
- Someone who can thrive under pressure
- Exceptional customer service skills
- A committed and motivated individual
The Role
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards
- Assist with rotas and stock control and management
- Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment
- Manage guest requests in a timely and efficient manner
The Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality.
We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
To find out more, visit https://www.klarenthospitality.com.
Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to plenty of activities. Set sail on a cruise from Southampton docks, take the family for a fun day out at Paultons Park or visit Marwell Zoo. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy. Take in the fresh country air when you visit the beautiful New Forest from your base in Southampton, the closest city to the forest.
Savor a DoubleTree chocolate chip cookie upon arrival and settle into your modern guest room or suite. All rooms feature a 32-inch LCD TV and WiFi access. Our suites provide extra space, a seating area, coffee machine and a later check-out time. Upgrade to a Deluxe Room to enjoy additional amenities such as fluffy bathrobes and slippers, a welcome plate and a one-hour extended checkout.
Set on a hill, our hotel is located over five floors and features modern decor throughout. We are nestled among a woodland backdrop, providing wonderful views and photo opportunities for weddings and special events. Keep up your fitness routine in the 24-hour fitness center or simply relax on the terrace of our restaurant, Bracken Place, and take in the garden view. The cosy bar also offers the perfect spot to unwind with comfy sofas and a large screen TV.
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Accommodation Supervisor in Southampton employer: DoubleTree by Hilton Southampton
DoubleTree by Hilton Southampton is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With benefits such as discounts on food and accommodation, along with ample opportunities for learning and recognition, this role not only promises a rewarding career in hospitality maintenance but also fosters a supportive environment for personal growth in a beautiful location by the coast.
Contact Details:
DoubleTree by Hilton Southampton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Supervisor in Southampton
✨Tip Number 1
Familiarise yourself with the specific responsibilities of an Accommodation Supervisor. Understanding the day-to-day tasks, such as cleaning protocols and guest interaction, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your customer service skills. Since this role involves delivering exceptional experiences to guests, think of examples from your past work where you went above and beyond for customers.
✨Tip Number 3
Network with current or former employees of Klarent Hospitality. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your genuine interest in the role and helps you assess if the company is the right fit for you, especially regarding their commitment to staff development.
We think you need these skills to ace Accommodation Supervisor in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience related to the Accommodation Supervisor role. Focus on your skills in cleaning, guest relations, and teamwork, as well as any leadership experience you may have.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your ability to deliver exceptional customer experiences. Mention specific examples of how you've positively impacted guests or improved team performance in previous roles.
Highlight Relevant Skills:In your application, emphasise key skills such as attention to detail, communication, and the ability to work both independently and as part of a team. These are crucial for the Accommodation Supervisor position.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at DoubleTree by Hilton Southampton
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about what excites you about working in accommodation and how you enjoy making guests feel welcome and comfortable.
✨Demonstrate Teamwork Skills
Since the role requires working both independently and as part of a team, be prepared to share examples of how you've successfully collaborated with others in previous jobs. Highlight any leadership experiences that showcase your ability to lead from the front.
✨Highlight Attention to Detail
As an Accommodation Supervisor, attention to detail is crucial. Be ready to discuss specific instances where your keen eye for detail has positively impacted guest experiences or improved cleanliness standards in your previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle guest requests. Think of examples where you've effectively managed guest complaints or coordinated with other departments to ensure smooth operations.
