Food & Beverage Assistant in Manchester

The DoubleTree by Hilton Manchester Airport is conveniently located within the airport complex, making it an excellent choice for pre‑flight stays. It also benefits from excellent transport links to the city centre, whether you're visiting for business or leisure. The hotel offers a range of amenities including an on‑site restaurant and bar - Lavelle, room service, a fitness centre, free Wi‑Fi, flexible meeting and event spaces, and an airport shuttle service.

The Food & Beverage Assistant will assist the hospitality crew. We are looking for a friendly, courteous, team‑oriented individual who is passionate about providing excellent service.

What we offer:

• £12.91 per hour
• Various flexible hours available – including mornings, evenings and weekends. Flexibility is required.
• Tronc payment based on hours worked.
• Worldwide employee discounts at Hilton Hotels through Go Hilton program.
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B.
• 28 days holiday, including bank holidays, increasing yearly to 33 days.
• Discounts across retail, restaurants, events and more through our benefits & rewards portal.
• Access to our Employee Assistance Line to support your mental health and wellbeing.
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay.
• Yearly complimentary Axiom Xcape stay‑over after one year of service.
• A growing team with great training, progression, and promotion opportunities.
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire.
• Free meals while on shift.
• Free parking while on duty.
• Complimentary use of hotel gym facilities.
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20‑year rewards and more!

Your role:

You will work closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests. Responsibilities of Food & Beverage Assistant will include but are not limited to:

• Preparing and serving any beverages requested by guests.
• Ensuring that all tables are set and ready for welcoming guests at all times.
• Ensuring that all guests’ orders are taken and executed in a timely manner.
• Ensuring that cleanliness is kept at the highest standards at all times in the Food & Beverage Outlets.
• Having good knowledge of the food and beverage menu.
• Responding to guests’ queries on the menu selection.
• Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams, as well as any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly.

The ideal person for this role will be enthusiastic about change, focused on details and trusting. The core skills and experience required to succeed include:

• Truly passionate about providing excellent service.
• Previous restaurant or bar experience in a busy environment is preferred but not essential.
• Excellent personal presentation.
• Good understanding of food hygiene and health & safety procedures.
• Ability to function independently with a minimum of supervision.
• Excellent communication skills, the ability to communicate verbally and in writing.
• To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast‑growing hospitality company with global aspirations. We are proud to be an equal‑opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.