Job Ref: AM15795 Branch: DoubleTree by Hilton London Chelsea Location: DoubleTree by Hilton London Chelsea, London (South West)
Salary/Benefits: Competitive Salary, entry level position Contract type: Permanent Hours: Full Time Shift pattern: Varies depending on business need, 5 out of 7 days Hours per week: 40 Posted date: 21/09/2026 Closing date: 21/10/2026 We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality , this is the job for you!
The Person: Passionate and willingness to learn Exceptional customer service - someone who can make our guests smile A true team player A competent level of IT proficiency The ability to work under pressure
The Role:
As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out Assist with guest queries in a timely and efficient manner Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge Maximise room occupancy and use up-selling techniques to promote hotel services and facilities Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
The Benefits: Amazing discounts on food, drink and accommodation throughout the group Huge opportunities for Learning, Development and Progression Excellent rates for friends and family Employee Assistance Program Long Service Awards Recognition Awards Refer a Friend Bonus Annual Social Events Staff Meals on duty Uniform provided This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership , Respect for our People , Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. To find out more, visit https://www.klarenthospitality.com . Boasting a fantastic location at the acclaimed Imperial Wharf, the refurbished DoubleTree by Hilton Hotel London - Chelsea is an ideal base located in the heart of the prestigious area of Chelsea and outside of the congestion charge zone.
Take a ten-minute walk to the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour. Watch a Premiership football match at the Chelsea and Fulham Football Clubs, or watch the Wimbledon Championship match during tennis season.
Receptionist in Fulham employer: DoubleTree by Hilton London - Chelsea
DoubleTree by Hilton London Chelsea is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive salaries, annual bonuses, and clear pathways for career progression, team members are encouraged to grow within the hospitality industry while enjoying the unique experience of working in a luxury hotel environment in one of London's most desirable locations.
Contact Details:
DoubleTree by Hilton London - Chelsea Recruitment Team
