Night Manager: Lead Night Shift & Guest Service
Night Manager: Lead Night Shift & Guest Service

Night Manager: Lead Night Shift & Guest Service

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the night shift, manage staff, and ensure top-notch guest service.
  • Company: A leading hotel in London with a vibrant atmosphere.
  • Benefits: Accommodation discounts, social events, and free Leisure Club access.
  • Why this job: Join a dynamic team and grow your career in hospitality.
  • Qualifications: Strong leadership skills and supervisory experience required.
  • Other info: Exciting opportunities for personal and professional development.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading hotel in London seeks a Night Manager to oversee night operations, resolve customer inquiries, and manage staff. Candidates should possess strong leadership skills and experience in a supervisory role.

Benefits include:

  • Discounts on accommodation
  • Social events
  • Free use of the Leisure Club

This role offers growth opportunities in a vibrant environment. The position requires managing shifts efficiently and upholding high standards of service.

Night Manager: Lead Night Shift & Guest Service employer: DoubleTree by Hilton London Angel Kings Cross

As a leading hotel in London, we pride ourselves on fostering a dynamic work culture that values leadership and teamwork. Our Night Manager role not only offers competitive benefits such as accommodation discounts and access to our Leisure Club, but also provides ample opportunities for professional growth in a vibrant and supportive environment. Join us to be part of a team that is dedicated to delivering exceptional guest experiences while enjoying a fulfilling career.
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Contact Detail:

DoubleTree by Hilton London Angel Kings Cross Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Night Manager: Lead Night Shift & Guest Service

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your leadership skills during interviews. Share specific examples of how you've successfully managed teams or resolved guest issues in the past. We want to see that you can handle the night shift with confidence!

✨Tip Number 3

Don’t just apply anywhere; focus on places that align with your values and career goals. Check out our website for openings that excite you and fit your experience. We’ve got some great opportunities waiting!

✨Tip Number 4

Prepare for situational questions in interviews. Think about how you'd handle common night manager scenarios, like dealing with a noisy guest or managing staff conflicts. We want to know you can keep things running smoothly!

We think you need these skills to ace Night Manager: Lead Night Shift & Guest Service

Leadership Skills
Customer Service
Staff Management
Supervisory Experience
Shift Management
Problem-Solving Skills
Communication Skills
Attention to Detail
Time Management
Conflict Resolution

Some tips for your application 🫑

Show Off Your Leadership Skills: As a Night Manager, you'll need to demonstrate your strong leadership skills right from the get-go. Make sure to highlight any previous supervisory roles you've had and how you effectively managed teams or resolved conflicts.

Tailor Your Application: We want to see how you fit into our vibrant environment! Customise your CV and cover letter to reflect the specific requirements of the Night Manager role. Mention your experience in guest service and how you can uphold high standards during night operations.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience without wading through unnecessary fluff.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!

How to prepare for a job interview at DoubleTree by Hilton London Angel Kings Cross

✨Know the Night Shift Inside Out

Familiarise yourself with the specific challenges and responsibilities of a Night Manager. Understand how to manage night operations effectively, as well as how to handle guest inquiries during those hours. This will show your potential employer that you’re ready to hit the ground running.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Highlight your ability to motivate staff during the night shift and maintain high service standards, as this is crucial for the role.

✨Research the Hotel's Culture

Dive into the hotel’s values and culture before the interview. Knowing what makes them unique will help you align your answers with their expectations and demonstrate that you’re a great fit for their vibrant environment.

✨Prepare Questions for Them

Think of insightful questions to ask about the role and the hotel. This not only shows your interest but also gives you a chance to assess if the hotel aligns with your career goals. Ask about growth opportunities and how they support their staff during night shifts.

Night Manager: Lead Night Shift & Guest Service
DoubleTree by Hilton London Angel Kings Cross
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