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- Tasks: Lead night operations, resolve guest inquiries, and manage staff effectively.
- Company: A leading hotel in London with a vibrant atmosphere.
- Benefits: Accommodation discounts, social events, and free Leisure Club access.
- Why this job: Join a dynamic team and enhance your leadership skills while making guests happy.
- Qualifications: Strong leadership skills and supervisory experience required.
- Other info: Great growth opportunities in a lively environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading hotel in London seeks a Night Manager to oversee night operations, resolve customer inquiries, and manage staff. Candidates should possess strong leadership skills and experience in a supervisory role.
Benefits include:
- Discounts on accommodation
- Social events
- Free use of the Leisure Club
This role offers growth opportunities in a vibrant environment. The position requires managing shifts efficiently and upholding high standards of service.
Night Manager: Lead Night Shift & Guest Service in London employer: DoubleTree by Hilton London Angel Kings Cross
Contact Detail:
DoubleTree by Hilton London Angel Kings Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager: Lead Night Shift & Guest Service in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills during interviews. Share specific examples of how you've managed teams or resolved guest issues in the past. We want to see that you can handle the night shift with confidence!
✨Tip Number 3
Don’t just apply anywhere; focus on places that excite you! Check out our website for openings and apply directly. It shows you're genuinely interested in being part of the team.
✨Tip Number 4
Prepare for situational questions! Think about how you'd handle common night manager scenarios, like dealing with a noisy guest or managing staff schedules. We love candidates who can think on their feet!
We think you need these skills to ace Night Manager: Lead Night Shift & Guest Service in London
Some tips for your application 🫡
Show Off Your Leadership Skills: As a Night Manager, you'll need to demonstrate your strong leadership skills right from the get-go. Make sure to highlight any previous supervisory roles you've had and how you effectively managed teams in those positions.
Tailor Your Application: We want to see how you fit into our vibrant environment! Customise your CV and cover letter to reflect the specific requirements of the Night Manager role. Mention your experience with customer service and how you’ve resolved inquiries in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for managing night operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at DoubleTree by Hilton London Angel Kings Cross
✨Know the Night Shift Inside Out
Familiarise yourself with the specific challenges and responsibilities of a Night Manager. Understand how to manage night operations effectively, as well as how to handle guest inquiries during those hours. This will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Highlight your ability to motivate staff during the night shift and maintain high service standards, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you would handle various guest scenarios, especially during the night when issues may arise. Share specific instances where you went above and beyond to ensure guest satisfaction, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s night operations, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if the hotel is the right fit for you.
